EMS Medical Control Specialist

HCA Plano , TX 75023

Posted 7 days ago

EMS Medical Control Specialist

Work Schedule: Full-Time Nights from 8pm-8am with Rotating Weekends

Location: Medical City Plano

Medical City Plano is a full-service, 493-bed acute care hospital with more than 1,600 employees and over 1,000 physicians on staff, representing over 70 specialties and subspecialties. The medical staff at Medical City Plano is a diverse group of experienced professionals. They are dedicated and committed to using new technologies and keeping up-to-date on recent advancements in health care. Every member of our staff - including nurses, radiologists, therapists, pharmacists, support staff, management and administration - is focused on the health and comfort of every patient who comes through our doors.


EMS Medical Control Specialist

Job Summary:

Responsible for building and maintaining relationships with Emergency Medical Services (EMS)/first responders, other hospitals and the community for transports and referrals to The Medical Center of Plano. Work collaboratively with the TMCP EMS team to ensure proper action/resolution for identified provider, referral source and patient issues.


EMS Medical Control Specialist

Job Responsibilities:
  • Answer all incoming EMS calls and coordinate with ED Charge Nurse the room assignment for each patient to ensure smooth transition of care from EMS to ED.

  • Ensure report is called in a timely manner to outside receiving hospitals for agencies not coming to TMCP.

  • Ensure trauma, stroke, and STEMI team activations are activated per patient reports.

  • Collaborate with security regarding the status of incoming aircraft and need for landing zone assistance.

  • Relay helipad status to all incoming aircraft.

  • Monitor EMSystems status for TMCP and update as needed.

  • Be knowledgeable in use of RAC initiatives for communication/data management during multiple casualty incidents.

  • Assist EMS personnel as needed with identified issues (equipment location, lounge stock, etc.).

  • Assist with obtaining and tracking EMS run sheets, statistics and reconciliation of data that is required by facility, division, and corporate.

  • Provide follow up to EMS providers before end of each shift on high acuity patients such as trauma, stroke, and STEMI.

  • Maintain knowledge base of protocols for all departments under EMS Medical control.

  • Participate in shift huddles with ED staff.

  • Excellent communication skills with ability to multitask in highly stressful situations.

  • Knowledge of medical terminology, EMS systems, planning, organizations and processes.

  • Strong analytical, planning, and organizational skills.

EMS Medical Control Specialist

Job Requirements:
  • Technical or Vocational training
  • EMT-Paramedic, BLS, ACLS
  • Minimum of three years' experience with pre-hospital and hospital emergency medical services, strong preference for an individual who is knowledgeable with EMS radio operations.
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EMS Medical Control Specialist

HCA