EMS Field Supervisor

General Description:

Under supervision of the EMS Director & Operations Supervisor, the EMS Field Supervisor is responsible assisting the EMS Director in effectively overseeing the day-to-day operations of the department and for ensuring the delivery of a comprehensive pre-hospital care and treatment of patients.

Essential Functions:

• Responsible for the direct supervision of staff in the absence of the EMS Director & Operations Supervisor.

• Supervises clinical staff for quality, safety, compliance, day to day operations. The Field Supervisor will respond to 90% of call volume including any call that requests ALS care unless there is already a paramedic assigned to that specific call.

• Develops and implements clinical and remedial training requirements in conjunction with the EMS Director and System Medical Director.

• Reviews run reports and charges to ensure compliance with acceptable documentation standards including reviewing CAD and verifying EMS reports are completed accurately by the end of the shift.

• Monitors scheduling of caregivers to ensure optimal utilization of resources especially in call off situations and open shifts.

• Monitors and documents shift activities of all shifts including station assignments and transfers responsibilities.

• Assists with the development and implementation of innovative SOPs and policy to maximize the efficient operations and financial fitness of the department.

• Ensures that the maximum level of customer service is delivered at or above the organizational expectations.

• Assures chores, washing trucks, equipment preparedness and any other essential duty assigned to operations staff and assures all EMS response delays are at a minimum including discussing shortfalls in response times.

• Performs all functions of the Paramedic job description.

• Performs other duties as assigned by the EMS Director or EMS Operations Supervisor.

• Will wear a Class A uniform provided by EMS including all hardware as required.

• Will handle complaints and make sure the EMS Director and Operations Supervisor are aware.

Education and Training Requirements:

• Current Nationally Registered Paramedic

• Current license as an New Mexico EMT-Paramedic

• Current Basic Life Support (AHA)

• Current PALS Certification

• Current ACLS Certification

• NRP certification within 6 months of hire.

• Valid New Mexico Drivers License at class "D" or above

• EVOC completed within 6 months of hire.

• Must meet insurance requirement to drive hospital vehicles

• Must be able to pass a DOT physical

• Must complete all EMS department training and orientation requirements within the initial employment period

• 1 year Regular Full Time EMT-Paramedic field experience

• Experience in direct supervision preferred

• Exceptional interpersonal skills

• Bilingual in Spanish preferred

• Ability to learn maintenance of protocols in the internet

NOTE: Job description available upon request.

All required documents must be presented at time of hire.

EXTERNAL APPLICANT: Employment is contingent upon successful completion of pre-employment drug and alcohol testing.

GRMC is an Equal Opportunity Employer