EMS Call Taker

Number of Job Openings Available:

1

Date Posted:

August 21, 2024

Department:

84000601 Communications

Shift:

Day/Evening/Night (United States of America)
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Shift Length:

10 hour shift

Hours Per Week:

40

Union Contract:

L167-1-EMTs and Paramedics

Weekend Rotation:
>

Every Other

Job Summary:

Our EMS Call Takers are dedicated to being the first point of contact for individuals facing emergencies. You're connecting to empathetic professionals who will guide you through emergencies with swiftness, precision, and compassion, providing crucial support when it's needed most.

Key Position Details:

• 1.0 FTE
• 10-hour, day/evening/night shifts
• Must work every other weekend
• Benefit eligible

Job Description:

Receives and processes 911 emergency and non-emergency calls and assists in the daily operations of medical transportation. Provides coordination for ALS, BLS and Special Transportation along with other support functions of the communication and transportation division.

Principle Responsibilities

• Answers 911 and interfacility transfer calls in the Emergency Services Communication Center.

• Provides coordination for ALS, BLS and Special Transportation.

• Determines level of care using medical triage with caller.

• Provides caller with medical direction in emergencies prior to on scene arrival.

• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• 2 years of Emergency Medical Services Dispatch or Healthcare (Medical Assistant, Emergency Room Technician)

Licenses/Certifications

• Emergency Medical Dispatch (EMD) required within 60 days

Physical Demands

• Sedentary:
• Lifting weightUp to 10 lbs. occasionally, negligible weight frequently