Employment Specialist

Universal Technical Institute, Inc. Dallas , TX 75201

Posted 4 days ago

Position Summary

The Employment Specialist prepares current students and upcoming graduates for success in finding local and graduate employment to ensure high local employment rates as well as high graduate employment rates. A major focus for the Employment Specialist includes building a strong rapport and maintaining contact with students through various touch points and coaching sessions both during a student's training and post-graduation. In addition, the position is responsible for obtaining accurate employment information from graduates and employers to verify outcomes.

The ideal candidate for this role is friendly and genuinely interested in the needs of others and is responsive to those needs. Detail-orientation is key for success as an Employment Specialist, as correct handling of details is essential to maintain and grow crucial relationships inside and outside of the business. The ability to work at a faster-than-average pace, coupled with the capacity to motivate others is critical to success in this role.

Principle Accountabilities & Deliverables

  • Ensures active and graduate students gain employment by preparing and coaching students for interviewing, resume creation, and follow up with employers

  • Ensures high employment rates for our active students and graduates by continually following up with unemployed students/graduates through a variety of different touch points including one-on-one meetings, classroom surveys, classroom presentations, phone calls, text message and/or social media contacts

  • Supports local and graduate employment outcomes by developing and maintaining relationships and communications with various employers and solicits job opportunities for current students while maintaining updated job postings for current openings with employers

  • Matches available employment opportunities to student's abilities and preferred geographical areas by working with our centralized Employer Development Group

  • Conducts informational presentations to active students and employers on a variety of topics in various settings (including one-on-one meetings, classroom presentations, and other small and large group presentations)

  • Hosts employers on campus for interviews, presentations, career fairs, and other various employer activities

  • Ensures ACCSC standards as well as state guidelines, where applicable, are met by accurately collecting and recording students' and graduates' employment records

  • Follows up with graduates and employers, as needed, to ensure verification information is submitted timely

  • Other duties as assigned

Knowledge, Skills, & Abilities


  • High School diploma or GED required, with some college courses preferred

  • 1-2 years customer service experience required

  • High volume phone or sales experience preferred

  • Solid understanding of metrics driven environments with a proven record of meeting or exceeding defined metrics


  • Strong customer service skills

  • Strong interpersonal communication skills, both verbal and written

  • Ability to work in a fast-paced environment where deadlines and multi-tasking are essential

  • Ability to give effective presentations to large groups

  • Proficient in computer software applications including Word, Excel, Power Point and Outlook


  • Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday

  • Must be able stoop, kneel, crouch, or crawl 5% or less of the workday

  • Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday

  • Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday

  • Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday

  • May require up to 15% travel.

  • Work Environment

  • Work is performed indoors in a climate controlled environment


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Baggage Handler/ Ramp Operations (Ready Reserve) Seasonal Employment

Delta Air Lines, Inc.

Posted 7 days ago

VIEW JOBS 3/12/2019 12:00:00 AM 2019-06-10T00:00 Welcome! Delta is the most admired airline and we thank you for your interest in joining our Customer Service team as a Baggage Handler/Ramp Operator! Delta is known for its legendary, reliable service to its customers, our number one focus is the safety of our passengers while enhancing every aspect of their travel experience. Our award winning employees effectively demonstrate our core values: Honesty, Integrity, Respect, Perseverance, and Service in every aspect of their work. Working at Delta, you will be central in demonstrating that commitment to our customers by making the travel experience as smooth and pleasant as possible. As a member of our ground crew, you will work with an innovative team whose common goal is to ensure that our customer's baggage and cargo arrives safely and on time; a task that can make a huge difference in the customer experience. At Delta, our brand is critical to our continued success. As a Baggage Handler/Ramp Operator, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive persona inside and outside of work. Additionally, excellent internal and external customer service is another attribute that keeps our Delta brand strong. SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES: As a Baggage Handler/Ramp Operator, you are required to safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircrafts from the gate positions. In addition, it is important to safeguard cargo, baggage and mail from damage, loss, and weather. Additional duties include safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. Baggage Handlers/Ramp Operators are required to safely operate sophisticated machinery, work comfortably in extremely loud environment and work at height, in addition to several other strenuous, repetitive lifting tasks that will involve placing baggage in aircraft bins and on transport carts. Tasks require use of computers to read, enter information, and operate baggage scanners as well as assist with record keeping and documentation to ensure baggage and cargo are routed correctly to the passenger's destination. You could also work in the bag room which requires repeatedly lifting and loading baggage onto carts and ensuring each bag reaches its destination. Don't forget that Delta employees practice and advocate engaging in safety-conscious behaviors during all activities. It is required to understand the importance of safety and have the ability to be constantly alert in an always changing work environment. OTHER ESSENTIAL JOB RESPONSIBILITIES - PHYSICAL WORK CONDITIONS You will work primarily outdoors in elements such as extreme heat, cold, rain, ice, wind, and snow. This job requires frequently lifting bags or items weighing up to 50 pounds. This job also requires occasionally lifting bags or items weighing between 50 and 70 pounds. Work tasks include bending, stooping and twisting, standing, and walking. Work tasks are repetitive such as loading and stacking bags in addition to working in confined spaces and on knees for an extended period of time in the aircraft bins. As a Delta Air Lines Baggage Handler/Ramp Operator, you will work between 150 and 1,400 hours per year. If you think you have what it takes to work diligently in dynamic and engaging work environment while positively adapting to quick changes, then we would love to welcome you to the Delta team. It is important to be a flexible team player while successfully managing your time, being attentive to your surroundings, and making quality decisions and solving problems while maintaining safety. You will have the opportunity to perform various tasks and demonstrate your passion for customer service, and let's not forget about our "uplifting" flight privileges! Many employees have used this entry level for other opportunities at Delta. Practices safety conscious behaviors in all operational processes and procedures To qualify for this position, you must: Have a high school diploma or GED equivalent Have a valid driver's license Be at least 18 years of age Pass an extensive post offer pre-employment background check, including finger printing and a criminal history record check required by federal law Pass a post offer pre-employment drug test Frequently lift bags or items weighing up to and including 50 pounds. Occasionally lift bags or items weighing between 50 and 70 pounds. Pass a physical agility test Be authorized to work in the US Possess basic computer skills Have strong verbal communication skills Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends and holidays Delta Air Lines, Inc. Dallas TX

Employment Specialist

Universal Technical Institute, Inc.