The Employment and Training Specialist is a critical member of Wisconsin Job Services staff. Wisconsin Job Service works to promote economic and workforce development, employment and training, and career development.
Primary responsibilities for this people-centered position include: the provision of high quality customer service such as skills training, case management, mentoring, job search assistance, placement, career development, follow up services, and career advancement to a variety of underemployed and unemployed jobseekers and career-changing workers. Additional responsibilities include researching and developing current employment trends curriculum, preparation and follow-up to workshops, data tracking, and facilitation of group workshops for a diverse population.
While the position provides services primarily in Job Centers, it is also expected to travel and provide outreach services to high schools, technical colleges, community-based organizations, libraries and other locations as necessary. Services are provided one on one and in groups; in person, via the internet, and over the phone.
Special Notes: Due to the nature of this position, a criminal background check may be required prior to appointment.
Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas.
This is not a contract position. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Travel throughout the assigned Workforce Development Area is required. This position is located in Madison and is in WDA 10.
Minimally qualified applicants will have:
Experience providing customer service to a diverse group of individuals.
Experience providing employment and training services to diverse population of job seekers.
Ability to work well with others, including diverse populations, persons with disabilities and people with limited English proficiency.
Experience with personal computers and computer applications, such as Microsoft Office, Internet Explorer, etc.
Well-qualified applicants will have:
Experience in assessing individual needs and identifying appropriate services within the Workforce System or other community resources.
Experience in providing guidance and assistance in the areas of: career exploration, job seeking skills, community resources, skills/career training opportunities and other areas which may affect participants obtaining jobs.
Ability to communicate effectively to internal and external stakeholders through oral and written methods.
Ability to deal with difficult persons/customers.
State Of Wisconsin