Employee Support Coordinator Intern

Hershey Entertainment & Resorts Company Hershey , PA 17033

Posted 2 months ago

Hershey Entertainment and Resorts (HE&R) is currently seeking Employee Support Coordinator Interns. The Employee Support Coordinator Interns at the Hershey Entertainment Complex will provide a hands on experience in employee engagement and staffing.

This internship will assist with the administrative operational duties related to the Entertainment Complex Food & Beverage, Security, and HERSHEYPARK Attractions and Guest Experience Department. The Entertainment Complex consists of HERSHEYPARK, HERSHEYPARK Stadium, HERSHEYPARK Arena, GIANT Center and Hershey Theatre.

Interns are engaged in providing our team members with an exceptional level of guest service while successfully handling written or verbal inquires, attendance records, assisting in interviewing and hiring processes, and more.

This position is located within the Labor, Scheduling, and Reporting office of Hershey Entertainment Complex in Hershey PA. Housing will not be provided for this internship. The schedule for this paid internship will include a flexible schedule with the potential to work up to 30 hours a week.

Job Functions:

Providing positive leadership, motivation, training, and supervision, and regular follow up with our team members

Handling a high volume of in-coming and out-going phone calls as well as greeting and assisting team member walk-ins

Responding to written and verbal inquiries relating to events, schedules, policies, and procedures

Assisting with the scheduling process, which includes; team members requests, schedule creation, and schedule modifications for over 3500 seasonal team members

Counseling team members on their attendance records and applying progressive disciplinary procedures

Assisting with the coordination of supplemental staffing programs; such as the volunteer program

Updating timekeeping records for part time team members

Filing personal records and performing other administrative duties related to the operational human resource functions

Job Requirement:

Requirements:

Basic Qualifications:

Must be 18 years of age or older

Must be a sophomore, junior, or senior in undergraduate education majoring in Business, Communications, Human Resources, Hospitality Management, Recruiting, Training or a related major

Additional Qualifications:

Proficient in Microsoft Office Suite and have the ability to quickly learn computer based applications

Must have proven excellent verbal and written communication skills

Must be innovative and be self-motivated to complete tasks

Must be detail oriented with proven organizational skills

Must be comfortable speaking to large groups

Must have reliable, steady transportation to and from work

Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines

Must have the ability to safeguard confidential information

Must have the ability to work without a conflict of interest

Working Conditions:

Must be able to work a minimum of two (2) weekends per month (both Saturday and Sunday) Weekday shifts and hours may be available based on class schedule

Must be able to work shifts on weekends starting as early as 6:45am and work shifts ending as late as 1:00am

Must be able to work a minimum of 16 hours per week (additional hours up to approximately 30 hours per week may be available during some weeks)

Physical requirements include standing, sitting, walking and lifting a minimum of 20 pounds

Typical shifts will be indoors; however, regular outside work in various weather conditions may also be required

Hershey Entertainment & Resorts is an Equal Opportunity Employer



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Employee Support Intern

Hershey Entertainment & Resorts Company

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VIEW JOBS 10/7/2018 12:00:00 AM 2019-01-05T00:00 Hershey Entertainment and Resorts (HE&R) is currently seeking Employee Support Coordinator Interns. The Employee Support Coordinator Interns at the Hershey Entertainment Complex will provide a hands on experience in employee engagement and staffing. This internship will assist with the administrative operational duties related to the Entertainment Complex Food & Beverage, Security, and HERSHEYPARK Attractions and Guest Experience Department. The Entertainment Complex consists of HERSHEYPARK, HERSHEYPARK Stadium, HERSHEYPARK Arena, GIANT Center and Hershey Theatre. Interns are engaged in providing our team members with an exceptional level of guest service while successfully handling written or verbal inquires, attendance records, assisting in interviewing and hiring processes, and more. This position is located within the Labor, Scheduling, and Reporting office of Hershey Entertainment Complex in Hershey PA. Housing will not be provided for this internship. The schedule for this paid internship will include a flexible schedule with the potential to work up to 30 hours a week. Job Functions: Providing positive leadership, motivation, training, and supervision, and regular follow up with our team members Handling a high volume of in-coming and out-going phone calls as well as greeting and assisting team member walk-ins Responding to written and verbal inquiries relating to events, schedules, policies, and procedures Assisting with the scheduling process, which includes; team members requests, schedule creation, and schedule modifications for over 3500 seasonal team members Counseling team members on their attendance records and applying progressive disciplinary procedures Assisting with the coordination of supplemental staffing programs; such as the volunteer program Updating timekeeping records for part time team members Filing personal records and performing other administrative duties related to the operational human resource functions Job Requirement: Requirements: Basic Qualifications: Must be 18 years of age or older Must be a sophomore, junior, or senior in undergraduate education majoring in Business, Communications, Human Resources, Hospitality Management, Recruiting, Training or a related major Additional Qualifications: Proficient in Microsoft Office Suite and have the ability to quickly learn computer based applications Must have proven excellent verbal and written communication skills Must be innovative and be self-motivated to complete tasks Must be detail oriented with proven organizational skills Must be comfortable speaking to large groups Must have reliable, steady transportation to and from work Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines Must have the ability to safeguard confidential information Must have the ability to work without a conflict of interest Working Conditions: Must be able to work a minimum of two (2) weekends per month (both Saturday and Sunday) – Weekday shifts and hours may be available based on class schedule Must be able to work shifts on weekends starting as early as 6:45am and work shifts ending as late as 1:00am Must be able to work a minimum of 16 hours per week (additional hours up to approximately 30 hours per week may be available during some weeks) Physical requirements include standing, sitting, walking and lifting a minimum of 20 pounds Typical shifts will be indoors; however, regular outside work in various weather conditions may also be required Hershey Entertainment & Resorts is an Equal Opportunity Employer Hershey Entertainment & Resorts Company Hershey PA

Employee Support Coordinator Intern

Hershey Entertainment & Resorts Company