Employee Risk And Performance Metrics Analyst

Citigroup Inc. Getzville , NY 14068

Posted 3 months ago

The Business Risk Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

  • Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training

  • Review all updates to procedures with the analyst, team leads, and managers to identify any possible considerations that management and compliance should evaluate.

  • Break down technical process flow charts and then translate the data into easy to follow step by step procedures to complete day-to -day activities

  • Liaison with training on procedure updates to ensure items are incorporated into the training maternal for new and existing employees

  • Identify opportunities for improving business processes through information systems and/or non-system driver changes.

  • Assists in the preparation of proposals to develop new systems and/or operational changes

  • Participate in studies of new and existing programs and special projects to determine feasibility.

  • Strive to resolve problems including organizational, procedural, technical, research and analysis.

  • Develop process and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service;

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 0-2 years prior experience in writing procedural documents, driving process improvements and experienced in executing change management concepts.

  • Consistently demonstrates clear and concise written and verbal communication skills

  • Proficient in Microsoft Office with an emphasis on MS Excel

  • Self-motivated and detail oriented

  • Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards.

Education:

  • Bachelor's/University degree or equivalent experience

Key Responsibilities:

  • Collaborating with various businesses across Markets & Securities Services, BCS and technology to implement the data analytics strategy.

  • Applying advanced analytical techniques (e.g. data science models, algorithms and statistical analysis) to extract insight and interrogate trends across businesses, products and regions.

  • Designing regular and ad-hoc reports working with technology for implementation, and presenting results to stakeholders.

  • Establishing and maintaining key change management controls of the analytics framework.

  • Assisting managing of the data analytics Book of Work and prioritization schedule.

  • Building tactical prototypes and POCs, working with stakeholders to define the end product, and technology for implementation.

  • Streamlining existing manual reporting through automation.

Additional Competencies:

  • Strong project and time management skills, with a keen sense of urgency and ownership.

  • Leadership skills; ability to bring together processes across different businesses, regions and support functions.

  • Excellent communicator, with influence mgmt. & relationship skills; a proactive and "no surprises" approach in communicating issues.

  • Strong decision making, and problem solving skills; ability to work independently with minimal supervision.

  • Experience using advanced statistical methodologies (e.g., correlation analysis, risk weighting, statistical modeling/inference, time series analysis, validation methods, and clustering).

  • Expertise with business intelligence software (e.g., Tableau, QlikView, Qlik Sense, Dundas, MicroStrategy, Microsoft Power BI) and database languages (e.g., SQL).

  • Experience designing data models and pipelines for mission-critical analytics with senior stakeholders.

  • Strong understanding and application of visual communication design principles.

  • Specific subject matter expertise regarding Markets products & services, and trading systems and controls.

Streamlining existing manual reporting through automation.


Grade :All Job Level

  • All Job FunctionsAll Job Level

  • All Job Functions

  • US

Time Type :


Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.

To view the EEO Policy Statement CLICK HERE.

To view the Pay Transparency Posting CLICK HERE.


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Employee Risk And Performance Metrics Analyst

Citigroup Inc.