The Employee Relations Specialist will advise, guide, and coach Stratford School's and other K-12 school leaders within the Spring Education on employment matters including policy interpretation, HR procedures, employee conflicts, performance management, and employee transitions within and/or out of the company. The Employee Relations Specialist will also conduct investigations into Employee Relations (ER) matters focusing on employee complaints, advising Human Resources team on termination and coaching, and applicant/employee complaints.
The Employee Relations Specialist will partner with the Employee Relations Director to ensure a fair and consistent approach to policies and procedures, thus promoting a positive ER culture within Stratford. This role also requires an adaptable approach in order to consult with a variety of leadership personalities, communication styles and expectations. This position acts as an independent, confidential resource providing clients with analysis of facts, conclusions and recommendations as appropriate.
Key Job Responsibilities
Provide counsel and assistance to team members and all levels of management on ER issues
Maintain accurate, timely, and required documentation of activities to ensure quality employee relations records and metrics
Collaborates with other shared services departments Finance, Talent, Information Technology and Business Operations
Routinely exercises judgment within broadly defined policies and practices.
Ability to listen well, understand root causes of a situation, then provide guidance and coaching to leaders on how to proceed
Recommends or takes appropriate actions to address concerns as needed
Provides front-line support in the prevention, investigation, resolution, and referral of ER problems
Maintain ability to work in a fast-paced environment and effectively manage competing priorities
Exercise sound judgment and expertise within broadly defined policies and practices
Conduct dispute reviews to include corrective action and performance reviews
Consult and build relationships with all levels of team members
Travel, as needed, to any K-12 campus location in the US
Performs other related duties as assigned
Strong communication and interpersonal skills
The ideal candidate will possess a combination of the following education and/or equivalent experience:
Bachelor's degree in Business Administration, Human Resources function or a related area and at least 5 - 8 years of prior relevant work experience. Strong Employment Law and Legislation knowledge. Training background a plus.