Employee Relations Specialist

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally.

We take pride in our diverse student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the diverse needs of our faculty and staff. From competitive compensation to health and wellness programs, professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta.

Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a diverse and stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our university¿s work.

Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and Georgia Institute of Technology's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu).

Job Summary

The Employee Relations Specialist provides guidance to employees and managers to promote and support effective working relationships within the institution. Specifically, the incumbent will interface with employees at all levels pertaining to employee relations, performance management, and the advancement of employee engagement, inclusion and belonging. This includes addressing conflicts, resolving disputes, and ensuring that all employees are treated in accordance with College and System policies and procedures.

The core of this position requires a highly motivated, proactive, solution driven person who embraces the opportunity to support a culture of engagement, inclusion, service, creativity and inspiration.

Responsibilities

Respond to employee relations issues, and serve as the first point of contact on corrective action items, and initial investigations. Issue, review, retrieve and maintain appropriate documentation and supporting details for all levels of the corrective action process to ensure compliance with University System of Georgia (USG) and GGC policies.

Document and track information within the case management tool (LaborSoft); provide timely feedback to employee and/or manager on case status. Review involuntary terminations in accordance with the college¿s processes to ensure consistency and lawful practices

Provide guidance to employees and managers on campus environment concerns, policy interpretation and resource information. Provide coaching and consultation to managers in order to enhance their people and performance management skills

Assist managers with the provisional and annual performance review process.

Coordinates engagement initiatives, training programs and presentations; contacts and makes arrangements with speakers and presenters for departmental programming; researches, develops, promotes, and coordinates educational engagement programs.

Mobilizes internal resources, develop processes and practices, and cultivate relationships to support diversified engagement embedded across campus. Develops and implements stay interviews with the goal of enhancing employee retention strategies.

Partners with the Human Resources peers to review and develop insights and actionable recommendations and strategies to best influence a positive culture of that values diversity, inclusion, belonging and engagement.

Performs other duties as needed

Required Qualifications

4 Year / Bachelor's Degree in HR, Business or related discipline

3-5 years of measurable success in a full scope Employee Relations Specialist role or HR Generalist role.

Preferred Qualifications

Experience working in higher education and/or government entity

Knowledge of a human resources management system or case management system, and/or other related business software programs and systems.

PHR preferred

Knowledge, Skills, & Abilities

Proficient with general office-related duties, including the use of Microsoft Office Suite

Working knowledge and understanding of policy and procedures related to employment that may include complaints, grievances, performance management and evaluations, coaching, counselling, and progressive discipline.

Effective and excellent verbal and written communication skills.

Excellent organizational skills with the ability to prioritize objectives.

Ability to handle confidential and sensitive matters.

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. GGC does not discriminate on the basis of race, color, creed, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, sex (including pregnancy or childbirth), veteran status or military status, genetic information, or disability in employment or admission or access to its programs and activities, as required by Title IX. Inquiries including anyone who feels they have been discriminated against should contact the Office of Equal Opportunity and Title IX compliance and direct concerns to the GGC Title IX Coordinator, Building B, Suite 3700, titleix@ggc.edu or (678) 407-5085.

For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR Payroll and Benefits at (678) 407.5054 or email benefits@ggc.edu.

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.