Employee Relations Process & Procedure Consultant

About this role:

Wells Fargo is seeking an Employee Relations Process & Procedure Consultant to focus on improving the Employee Relations (ER) business landscape by working with Subject Matter Experts (SME's) to develop and improve current processes and procedures through creating and identifying opportunities for efficiencies.

In this role, you will:

• Complete reviews of all current process maps and works with partners on recommended updates/changes. Continually look for ways to improve and drive efficiency within our current processes

• Draft, update, review, and coordinate translation services as required for published procedures, and monitoring for ER owned procedures

• Participate in Audit, EBCE, IT&V, and RCSA functions as necessary requiring SME input.

• Consult with ER lines of business on requests or requirements for procedure updates, document management to drive efficiency and compliance.

• Partner with process writers, international ER partners, Legal, Compliance, Governance and Controls Team, Risk Partners, and other lines of business as necessary

• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives

• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics

• Coordinate and monitor implementation and maintenance of processes, procedures, and policies

• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business

• Provide subject matter knowledge and interpretation of procedures to key business partners

Required Qualifications:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Knowledge and understanding of employee relations as part of a human resources function

• Experience working with subject matter experts within multiple human resources disciplines such as talent development, talent management, compensation, talent acquisition, performance management, diversity and inclusion, or employee relations

• Experience developing improvement processes and implementation strategies

• Ability to assess current processes/procedures and make recommendations for efficiency

• Experience researching, developing, writing, and editing operational procedures and documents

• Ability to interact with all levels of an organization

• Ability to work in a fast paced deadline driven environment

• Strong project management skills including the ability to handle multiple projects concurrently

• Experience developing partnerships and collaborating with other business and functional areas

• Ability to identify business needs and deliver solutions in close partnership with line of business and technology

• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• This position is not eligible for Visa sponsorship.

• Position will require onsite presence in a hybrid capacity, minimum 3 days in the office, in one of the cities/locations listed.

• Selected candidate will be required to work within one of the following Wells Fargo locations: Charlotte, NC; Minneapolis, MN; Des Moines, IA; Dallas, TX; San Antonio, TX; and Phoenix, AZ.

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Posting End Date:

31 Mar 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.