Employee Relations Manager Career Services/Concierge

Arizona State University Employee Relations Manager Career Services/Concierge Off-Campus: Scottsdale JR102685 End Date:

March 3, 2025 Apply before 11:59 PM Arizona time the day before the posted End Date. Department Statement: Each year since 2016, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond.

U.S. News and World Report has named ASU as the most innovative university all nine years the category has existed. ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development.

Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. To learn more about how Knowledge Enterprise is a place for your career to grow, visit https://research.asu.edu/about-us/careers. At KE, Corporate Engagement & Strategic Partnerships, we are dedicated to building an inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway.

We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team. Working at ASU has additional perks and OUTSTANDING benefits, which include health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator.

Job Description: Salary Range: $49,140 - $76,500 per year, DOE The Office of Corporate Engagement and Strategic Partnerships (CESP) is seeking an Employer Relations Manager. This position strengthens relations with strategic partners by providing concierge service through outreach and coordination with departments to facilitate employment opportunities for students.

The Employer Relations Manager provides exceptional service to a portfolio of strategic partners seeking to hire ASU students.

This position provides customized employer-specific guidance on recruiting avenues and other student engagement activities to advance and promote internship and new graduate recruiting pipeline activities. This position will also work closely with ASU Career Services, Fulton Schools of Engineering and W.P.

Carey School of Business to develop customized multiple-department/multi-discipline employer events and programs to meet employer-specific objectives. Essential Duties: Develop and maintain strong relationships with strategic university partners to understand their workforce needs and objectives.

Serve as the primary point of contact for partners, ensuring timely and effective communication. Provide exceptional support to strategic partners in navigating the university's resources, departments, and processes to maximize their engagement and recruitment efforts. Advises strategic partners on recruiting best practices to maximize their brand, visibility, and student outreach.

Provide strategic guidance on accessing university facilities, participating in events, networking with key stakeholders and leveraging university assets Provide insights and recommendations based on market analysis to inform strategic decisions and enhance employer engagement strategies. Evaluates employer recruitment requests and develops corresponding solutions to meet their university talent acquisition needs including participation in career center programs, events, student activities and use of the campus recruitment management system, Handshake. Work closely with internal ASU stakeholders, including career services, to ensure cohesive and effective employer engagement.

Facilitate connections between strategic partners and students, ensuring mutual satisfaction and successful outcomes. Collaborate with partners to develop customized solutions that align with their workforce goals. Work with stakeholders to design, implement, and oversee programs and initiatives that address the workforce needs of strategic partners.

Uses persuasive communication skills, both verbal and in writing, to feature the university’s attributes and capabilities that will attract and yield new strategic partners. Recruits, manages, and assesses the corporate affiliates partnership program. Uses project management skills to manage strategic partners’ campus activities, expand partnership opportunities, and meet project goals and deliverables.

Oversees the quality control processes for inbound Handshake employer approvals and job postings for the engineering portfolio. Attains subject matter expertise of the Handshake system to develop and continuously improve data quality standards and engineering-related workflows. Develops and runs complex system reports, recommends system enhancements for improved user experience, and trains strategic partners and staff on Handshake’s features and capabilities.

Creates, modifies, and runs CRM contact reports. Develops expert-level user knowledge. Assesses and prepares reports and presentations on the employer campus recruitment program.

Works with the Institutional Relationship Manager to develop and execute the communication plan for targeted strategic partners and students. Works with the career center team to plan and execute assigned large and small employer-facing events.

Completes funds requests, P-card reconciliations, and budget-related documents for assigned employer-related events.

Communicates frequently with ASU career centers and other constituents to coordinate employer events and needs. Develops subject matter expertise of Handshake and trains in its use. Travel to strategic partner locations as needed.

Travels to ASU campuses and other locations as needed. Reports on status to leadership on a regular basis. Desired Qualifications:

Experience in employer relations at a 4-yr university. Experience as a recruiter, human resources or hiring manager at a company. Experience in basic project management and workflow.

Experience in coordinating and prioritizing work and activities of self and others. Experience in establishing and maintaining effective working relationships. Evidence of effective communication.

Experience in using Microsoft Office applications including Outlook, Word, Excel and PowerPoint. Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Nine (9) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved. ​ Working Environment: Climate controlled office setting subject to extended periods of being in a stationary position.

Constantly detects and operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Ability to clearly communicate and exchange accurate information to perform essential duties. Expected to be responsive to customers, engaged in work production, resourceful, flexible, and respectful of others.

Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Instructions to Apply Current Employees and Students should apply directly within Workday using the Jobs Hub.

Use this link and log in using SSO: https://www.myworkday.com/asu/d/inst/1$9925/9925$3317.htmld To be considered, your application must include all of the following attachments: Cover letter Resume/CV Note: Multiple documents can be submitted into the attachment box.

Alternatively, merge all documents into one PDF for submission. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position. ASU Statement Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves.

Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources. Employment Verification Statement ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications.

Employment is contingent upon successful passing of the background check. Fingerprint Check Statement This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

About Arizona State University Recognized by U.S. News & World Report as the country’s most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration. To view full description or to apply please click this link: https://asu.wd1.myworkdayjobs.com/en-US/ASUStaffCareers/details/Employee-Relations-Manager-Career-Services-Concierge_JR102685?qJR102685