Employee Program Associate (Online Learning)

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Review Vacancy

Date Posted 06/18/24

Applications Due07/02/24

Vacancy ID161230

• Basics

• Schedule

• Location

• Job Specifics

• Contact

NY HELPNo

AgencyLabor Management Committees, Joint

TitleEmployee Program Associate (Online Learning)

Occupational CategoryNo Preference

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $84246 to $105255 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 240 Washington Ave Ext

City Albany

StateNY

Zip Code12203

Minimum Qualifications • Bachelor's degree and three years of relevant experience.*

• Three years of experience in staff development and training.

• Three years of experience as a SLMS Primary Administrator highly desired.

• One year of experience addressing and resolving technical support issues highly desired.

• Proficient in Microsoft Office Suite, Webex Meetings and Webex Events, and use of Internet.

• Experience with eLearning authoring tools such as Camtasia, Lectora, or Articulate Storyline highly desired.

• Experience with Canvas or other online learning management tools preferred.

• Experience in a labor-management setting preferred.

• A satisfactory equivalent combination of appropriate experience and education as determined by the NYS Office of Employee Relations.

• Substitutions: four years of specialized experience or associate's degree and two years of specialized experience may substitute for bachelor's degree; J.D. or master's degree may substitute for one year of specialized experience; Ph.D. may substitute for two years of specialized experience.

Duties Description The Employee Program Associate for Online Learning (OL) is key in ensuring the Partnership's sustainability and success as a critical work force development resource for State agencies. The Employee Program Associate for OL provides job and career enhancement services in a flexible format for CSEA-represented NYS employees. This position manages the Partnership's online learning function, including the development of online learning certificate programs, coordination of webinar delivery, and development of blended learning approaches.

Duties include but are not limited to:

Program Management

• Manage the approval and renewal of online learning licenses in the Statewide Learning Management System (SLMS).

• Assist online learning program participants with the use of SLMS and help resolve technical issues.

• Develop and administer online learning certificate programs in SLMS using Skillsoft or other self-paced eLearning course library.

• Manage internal planning associated with the delivery of webinar courses, including identifying courses to offer, training and assigning hosts for webinar delivery, reviewing evaluations to address issues as needed, and troubleshooting Webex Events issues.

• Collaborate with staff on the development of blended learning approaches.

• Adhere to timelines for Partnership program development, implementation, and evaluation.

• Test, evaluate, and assess the effectiveness of online content and learning management software, communicate areas for improvement, and monitor progress.

• Stay current on the trends in distance learning and adult learning theory.

Program Development and Needs Assessment

• Deliver consultation services to assist with the design of distance-education programs and services.

• Conduct workforce development needs assessments through outreach, presentation, and consultation sessions.

• Design successful programs to address stakeholder needs, using available data and resources.

Curriculum Development, Review, and Evaluation

• Facilitate the development and update of custom-designed eLearning content that addresses the needs of the agencies and employees, based on current technology and trends in the field of distance learning.

• Act as project manager to coordinate the efforts of subject matter experts, instructional and graphic designers, and programming consultants for the development of accessible online content, learning delivery, and tracking.

• Monitor and review the quality of webinar curriculum through class audits, evaluation of participant evaluations, and agency stakeholder feedback.

Additional Comments The Office of Employee Relations does not discriminate on the basis of race, color, national origin, age, sexual orientation, religion, disability or other protected class status in the admission to, access to, or employment in their programs or activities.

Reasonable accommodation will be provided upon request.

NOTE ON TELECOMMUTING: The Office of Employee Relations/Labor Management Committees employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with The Office of Employee Relations/Labor Management Committees Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone

Fax

Email Address HR@oer.ny.gov

Address

Street 2 Empire State Plaza

8th Floor

City Albany

State NY

Zip Code 12223

Notes on ApplyingPlease reference the Vacancy No.161230 when applying.

To apply, please email cover letter and resume to HR@oer.ny.gov (M.S. Word or PDF is the preferred format). Hard copy via US Mail is also accepted.