Employee Engagement Snr Specialist/Sup

Relx Group Manila , AR 72442

Posted 2 months ago

Oversees all engagement activities of REPH such that these remain aligned and in support of REPH values, culture and strategic initiatives;

Closely work with Engagement champions, circles to promote continuous partnership and camaraderie

LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis" and Nexis" services.

Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide.

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Loan Servicing Specialist 3

Wells Fargo

Posted 4 days ago

VIEW JOBS 8/5/2020 12:00:00 AM 2020-11-03T00:00 About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website. Market Job Description About Wells Fargo Philippines Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila. About the role The Loan Servicing Specialist 3 is responsible for performing a variety of loan servicing tasks under the Home Lending department. Team member's primary function will be to work with real estate taxing authorities, vendors, and other internal and external customers to research, pay, and procure real estate tax information. Responsibilities * Collects Tax files from Tax Authorities or tax vendor through email, voice call and vendor website. * Reviews tax files/ parcels if loan information is correct - property address, borrower and others. * Reviews tax files/ parcels if the taxes and insurances are current or delinquent * Updates system of records with the correct tax information if delinquent taxes are found. * Reviews/ verifies tax delinquency on Home Equity Accounts * Contacts tax authorities via email, website or phone to validate tax status on Home Equity Accounts. * Updates system of records for Home Equity Accounts with the correct tax information. * Tax Escrow: Will work on Region Specific queue and will follow specific procedures of taxing authorities to research the amount of taxes due and ensure timely and correct payment * Tax Escrow: When an account has delinquent taxes, interest, fees or penalties. Team member must determine if these were the responsibility of the customer or Wells Fargo. * Tax Escrow: Ensures that Wells Fargo is in compliance with Fair Debt Collection Practices Act (FDCPA) and Wells Fargo Policy, by determining the root cause of the fees. Once the cause is determined, EGS will validate the amount of the fees and pay the fee from the appropriate account (Wells Fargo internal accounts, customers, or customer escrow accounts). * Tax Escrow: Reviews system of records if there are taxes, special assessments, or other payment that is required to a taxing authority outside of the regular tax cycle * Tax Escrow: Will do research on potential problem received by Wells Fargo Real Estate Tax Services (WFRETS) from internal sources or from customer request and do necessary actions to resolve the Issue. May require to contact Tax Authorities. * Tax Non Escrow: Tax sale release research * Tax Non Escrow: Penalty Coding * Tax Non Escrow: Reviews Delinquent taxes at least 50 days prior to a property tax sale date. This review will determine if customers have paid their outstanding taxes after being contacted by Wells Fargo. If tax is delinquent, team member will do necessary disbursement forms to issue payment and place escrow on the account. * Tax Non Escrow: Delinquent Tax Processing (Paying taxes to stop potential tax sale and ensure we comply with investor requirements) * Tax Financial Support: Reviews returned check/refund information and use procedures establish by the U.S. team to apply the funds to the appropriate account * Tax Financial Support: Title Claim. Wells Fargo pays tax bills to clear the title and the team member will Determine the third party vendor who is responsible for the tax bill and will contact the responsible party and attempt to be made whole * Exhibit accurate attention to detail when matching detailed information * May work with attorneys, trustees and other Wells Fargo business units * Maintain a professional and courteous working relationship with internal and external customers * Team Lead experience is an advantage Market Skills and Certifications * Completed at least 2nd year in college * At least 1 to 3 years of relevant experience; with loan administration experience an advantage. Experience in home mortgage is preferred. * Good team management skills, problem solving skills, time management skills * Must be able to adapt to assignments quickly. Ability to manage multiple tasks under pressure. Ability to manage time and meet or exceed all deadlines. * Working knowledge of MS Excel, MS Word; Microsoft Access is preferred * Experience with MSP, Imaging and Content Management Platform (ICMP) and other mortgage related applications is preferred. * Previous Risk and/or Analytical experience is an advantage. * Demonstrate strong negotiation, communication & presentation skills * Amenable to work on the night shift, shifting schedules, and holidays. * Amenable to work in Mckinley Hill, Taguig City We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. Wells Fargo Manila AR

Employee Engagement Snr Specialist/Sup

Relx Group