Employee (Caregiver) Health Call Center RN - * On Call Variable Shift*

Providence Health & Services Spokane , WA 99201

Posted 2 weeks ago

Employee (Caregiver) Health Call Center RN - On Call Variable Shift

In promoting optimal health and well-being in Providence Saint Joseph Health caregivers, the CHS Call Center RN is responsible for providing clinical caregiver health services, primarily through telephonic and virtual means, and in Caregiver Health Services offices at times. The CHS Center RN ensures compliance with state and federal requirements and PSJH policies and protocols and utilizes the tools provided to ensure accuracy of information and direction to our caregiver and core leader customers. Accountable for timely and effective response, management, resolution, escalation of incoming inquiries, in accordance with established Service Level Agreements (SLAs). Applies critical thinking to resolve complex questions regarding COVID-19, intake of exposures, caregivers reporting symptoms, exclusion from and clearance to return to work, the after-hours management of blood/body fluid exposures, virtual pre-employment health screens, and support annual surveillance activities, as well as other CHS activities as identified and trained to. Mentors and supports new members and/or new processes and initiatives. Participates as an integral team member with CHS colleagues and leaders to deliver high quality occupational and environmental health services. Performs all duties in a manner that promotes Providence Saint Joseph Health mission, values, and philosophy.

Required qualifications:

  • Alaska Registered Nurse License upon hire or

  • Washington Registered Nurse License upon hire or

  • Texas Registered Nurse License upon hire or

  • Oregon Registered Nurse License upon hire or

  • New Mexico Registered Nurse License upon hire or

  • California Registered Nurse License upon hire or

  • Montana Registered Nurse License upon hire

  • National Provider BLS - American Heart Association upon hire

  • 2 years experience as an RN in an acute or post-acute setting

Preferred qualifications:

  • Bachelor's Degree in Nursing
  • 1 year experience in an Employee/Occupational Health setting
  • 6 months experience with computer databases and systems, such as Microsoft Office, Excel, OHM, technologically savvy

WA Puget Sound

Min: $35.31, Max: $57.01

Eastern Washington (Richland, Spokane, Walla Walla)

Min: $31.42, Max: $50.73

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.


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Employee (Caregiver) Health Call Center RN - * On Call Variable Shift*

Providence Health & Services