Employee Benefits Representative

Agency: Department of Central Management Services

Position Title: Employee Benefits Representative

Closing Date/Time: 05/06/2024

Salary: Anticipated Starting Salary $4439 monthly; Full Range $4439 - $6377 monthly

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: RC014

• A RESUME IS RECOMMENDED FOR THIS POSITION.*

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 37173

POSITION SUMMARY

The Department of Central Management Services (CMS) Bureau of Benefits is seeking to hire an Employee Benefits Representative for the Group Insurance Division. The ideal candidate will have strong organizational skills, analytical abilities, and be able to work well with both internal and external customers. This position offers the opportunity to assist and provide support to our state employees and retirees on employee benefit programs and procedures, and other CMS administered programs within the Group Insurance Division. We invite all interested candidates to apply now!

POSITION ESSENTIAL FUNCTIONS

• Under general supervision of the Medicare Coordinator of Benefits (COB) Manager, independently performs professional and technical duties for various State programs for the Local Government Health Plan (LGHP), the Teachers' Retirement Insurance Program (TRIP), the College Insurance Program (CIP), the State Group Health and Life Insurance Programs and Retiree Healthcare.

• Processes advanced technical transactions within the Membership System.

• Analyzes and interprets Medicare rules and regulations on Department activities.

• Develops training and/or on-site presentations in coordination with the unit manager on Medicare issues for state agencies and group insurance representatives.

• Collaborates with other units within Membership Services to perform equal or lower-level related work which includes backlogs and phone coverage as it relates to Membership Services provided to members by the Group Insurance Division.

• Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to completion of two (2) years of college.

• Requires three years of work experience in insurance administration, benefits administration, or human resources.

PREFERRED QUALIFICATIONS

• Prefers two (2) years of professional experience with employee benefit programs in matters pertaining to benefits, claims, and coverage guidelines.

• Prefers two (2) years of professional experience with group insurance membership and online enrollment systems.

• Prefers two (2) years of professional experience analyzing benefit claims and/or resolving account discrepancies.

• Prefers two (2) years of professional experience in a call center environment with a high volume of calls.

• Prefers one (1) year of professional experience with drafting correspondence and reports for customers and management.

• Prefers one (1) year of professional experience researching customer issues and providing appropriate resolutions and responses.

• Prefers two (2) years of professional experience working with computer hardware and software applications and office technology to provide assigned technical support services including, but not limited to Microsoft Office Suite and Adobe.

CONDITIONS OF EMPLOYMENT

• This position requires the applicant to pass a background check.

• Overtime is a condition of employment, and you may be required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime.

ABOUT THE AGENCY

Central Management Services (CMS) is the operational engine working behind the scenes to enable the State's more than 60 agencies, universities, boards, and commissions to deliver efficient, reliable services to all Illinois citizens. The Agency's mission is to support the State by delivering innovative, responsive, and effective services that provide the best value for Illinois State government and the people it serves. Among the services CMS provides are human resources facilitation; benefits programs for employees, retirees and local governments; property and facilities management; diversity initiatives for public contracting and State employment; joint purchasing support; vehicle fleet oversight and support; surplus property programs; print and electronic communications services; and administrative hearings coordination.

CMS values employees with different backgrounds, life experiences, and talents. CMS offers a robust benefit package including:

• Monday-Friday work schedule.

• Flexible work schedules in several program areas (flexible time, hybrid scheduling).

• Health, life, vision, and dental insurance.

• 12 Weeks Paid maternity/paternity leave.

• Pension Plan.

• Deferred Compensation, and other pre-tax benefit programs

• Employees earn (12) paid sick days annually; paid vacation days (10-25 days based on years of service annually); paid personal days (3 days annually).

• Paid State holidays 13-14 days annually.

If this opportunity appeals to you, please apply today!

Work Hours: Monday - Friday 8:30 AM - 5:00 PM

Work Location: 801 S 7th St Springfield, IL 62703-2487

Agency Contact: Emily.Micek2@Illinois.gov

Posting Group: Leadership & Management

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield