North Risk Partners Sioux Falls , SD 57101
Posted 6 days ago
Description
Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? NRP's #oneTEAM is fast-growing and dedicated to serving the insurance and risk management needs of businesses and individuals. Our team consists of over 400 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.
At North Risk Partners (NRP), our #oneTEAM lives out #oneMISSION: to provide extraordinary #service to our clients, to each other, and to our communities. Our team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day and constant learning, and the tools and resources to learn and grow at work and in life.
NRP is growing which means your career can too! #oneTEAM members receive:
Strong company culture
Professional Education and Licensing Paid for by North Risk
Volunteer Time Off
Paid Parental Leave
PTO Donation Program
Paid Holiday
Work/Life Balance via Hybrid Schedule
Professional Development
Continuing Education
This position works under the support and direction of the account management team and risk advisors, processing day-to-day service requests associated with employee benefits accounts.
PRIMARY RESPONSIBILITES:
Assist Account Management team by delivering quick and accurate responses to service requests in a caring and friendly manner
Receive, process, and manage incoming requests by delegated Account Managers
Accept, process, and communicate standard tasks as assigned by Account Managers
Prepare small group comparisons for Account Managers
Attend and actively participate in agency service training meetings
Develop positive relationships with partner insurance carriers
Update agency management system and other software as needed for Account Managers
Follow all federal and state regulations, and best practices for avoiding errors and omissions
SECONDARY RESPONSIBILITIES:
Requirements
Education, Experience, and Certifications:
High school degree or equivalent is required
Bachelor's degree preferred, but not required
Previous work experience in insurance or another service industry is helpful, but not required
Ability to maintain health and life insurance license
BEHAVIOR EXPECTATIONS:
A role model for North Risk Partners' core values, mission, and desired culture
Demonstrate enthusiasm and a positive attitude
A self-starter who takes initiative to identify problems and lead by example
Effective oral and written communication skills to effectively represent North Risk Partners as an employer of choice
Ability to build strong, constructive relationships with a diverse range of clients, and organizational partners to discover common goals for a positive experience
Strong attention to detail with excellent organizational skills
Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
A team player who collaborates and works well with his/her coworkers
A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners
North Risk Partners