Employee Benefits Account Manager

Company Description

VantagePoint Benefit Administrators has a 20+ year track record of helping employers implement superior programs to simplify payroll, benefits, and HR into a cohesive, compliant and affordable package, providing a long-term strategic approach that manages the ever-increasing cost and complexity of employee management.

Our mission is to set a standard in the employee benefit space through superior technology and expertise.

We believe in hiring for core values over hard skills and allowing A-Players to fill a position by playing to their strengths—not necessarily how a job description is specifically written. Thus, we are open to applicants who have both more and less experience than what’s written below.

Position Overview:

We are seeking a skilled and motivated Employee Benefits Account Manager to join our team. The ideal candidate will have a strong background in employee benefits, excellent communication skills, and a passion for delivering top-notch service to our clients. This role involves managing client accounts, ensuring the smooth delivery of benefits programs, and fostering strong client relationships.

Requirements

Qualifications

• Bachelor's degree in Business Administration, Human Resources, or a related field
• Minimum of 3-5 years of experience in employee benefits account management or a similar role
• In-depth knowledge of employee benefits programs and related regulations
• Strong analytical skills with the ability to interpret data and provide actionable insights
• Excellent communication and interpersonal skills, with a customer-focused approach
• Proven ability to manage multiple accounts and projects simultaneously
• Proficiency in Microsoft Office Suite and benefits administration software
• Professional certification (e.g., CEBS, PHR, SPHR) is a plus

You must (be):

• Maintain a high level of confidentiality in handling sensitive information.
• Possess our core values: Integrity, Accountability, Curiosity, Simplicity and Diversity
• A tenacious self-starter on a daily basis
• An amazing communicator, verbal and writing
• Extremely organized and process oriented
• Conscientious and eager to help your colleagues and clients
• Able to handle concurrent tasks, prioritize, and manage your time efficiently
• Creative problem solver able to handle issues in a professional, solution-oriented manner.
• Able and enthusiastic to learn new skills/knowledge as needed

Essential Duties and Responsibilities

Include but are not limited to:

• Manage a portfolio of client accounts, being a point of contact for all employee benefits-related matters.
• Develop and maintain strong relationships with clients, understanding their unique needs and providing tailored solutions.
• Assist with the implementation and administration of employee benefits programs, including health, dental, vision, life, and disability insurance.
• Conduct regular client meetings to review plan performance, address concerns, and recommend enhancements.
• Collaborate with internal teams to ensure seamless delivery of services and compliance with industry regulations.
• Stay updated on industry trends, regulations, and best practices to provide clients with informed guidance.
• Assist in the renewal process, negotiating with carriers and vendors to secure the best terms for clients.
• Provide training and support to clients on benefits administration and utilization.
• Resolve any issues or discrepancies related to benefits plans promptly and effectively.

Benefits

• Comprehensive PTO Package, which increases with tenure

• Contributed Medical, Dental, Vision, FSA, TRA
• Contributed 401k
• Employer paid Short Term Disability, Long Term Disability and Life Insurance
• Professional environment where you are trusted to manage yourself
• We will help you further develop your career in an environment where your contribution can – and will – make a difference
• Flexible work arrangements, including remote work options