Employee Benefits Account Manager III

Bb&T Winston , FL 33811

Posted 2 months ago

Specific information related to the position is outlined below. To apply, click on the button above.

You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help?

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:

Support Employee Benefit (EB) producer and Account Executive, if applicable, by serving the larger and more complex clients, to be knowledgeable in EB coverages, carrier guidelines, underwriting, and legislative changes, to maintain relationships with clients and carrier representatives and to assist in suggesting new lines of coverage for existing clients.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1.Build and maintain key client and carrier relationships, by phone, e-mail and in person.
2.Assist assigned clients and EB staff with service questions related to administration, billing, claims issues and problem solving, upon request.
3.Continually seek cross-sell opportunities and suggest new lines of coverage.
4.Work with EB producer, and/or Account Executive, to monitor and manage the renewal process for assigned clients. Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
5.Prepare marketing information or provide required information to a marketing person. Once marketing options have been prepared, the producer/Account Executive/Account Manager presents the options to the client.
6.Schedule and conduct associate meetings in coordination with Account Executive or producer, and complete the implementation process.
7.Enroll clients in EB communication tools. Demonstrate use of the tool with client. Introduce resources to new clients and existing clients at renewal. At least monthly, remind clients of a new or updated Resource Net document.
8.Assist clients with compliance (e.g. HIPAA, COBRA, FMLA, ERISA and legislative), as requested.
9.Conduct quarterly account management visits with assigned clients.
10. Review claims reports monthly and deliver reports to clients on monthly or quarterly basis, as required.
11. Deliver, review and submit COBRA administration forms, as necessary.
12. Coordinate and facilitate preparation and delivery of benefit booklets and/or benefit statements and any other fulfillment items with assistance of EB agency staff.
13. Assist assigned clients by helping plan and execute health fair, seminars, webinars and "lunch 'n learns", as requested.
14. Provide administrative support on other tasks such as assigned special projects and development of new ideas/services, as requested.
15. Become proficient in the EB Agency Management System, specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow up, service issues, establish follow-up date and daily manage follow up in EB Agency Management System. Also, understand how to use the system to acquire information to assist clients.
16. Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
17. Mentor Account Manager II and Account Manager I.

Required Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.Bachelor's degree or equivalent education and related training
2.Eight years of solid knowledge of Employee Benefits or equivalent experience
3.State-issued license
4.Ability and experience working with large retail accounts
5.Good written and verbal communication skills
6.Good problem-solving skills
7.Good organizational skills
8.Demonstrated proficiency in basic computer applications such as Microsoft Office products
9.Ability to travel, occasionally overnight

Desired Skills:

1.Experience with BB&T Insurance Services' software, BenefitPoint, Zywave and Resource Net
2.Training on the requirements of health care reform

BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Enterprise Support Services Corporate Real Estate Asset Manager

Bb&T

Posted 4 days ago

VIEW JOBS 11/10/2018 12:00:00 AM 2019-02-08T00:00 Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Oversee operations within an assigned multi-state portfolio of company properties to ensure proper execution of projects and fulfillment of service requests to meet the company's strategic objectives. Ensure that the occupancy expense budget for assigned portfolios is invested in the most effective way to provide value for the company. Collaborate with senior leadership, as well as Strategic Planning, Project Management, Transaction Management and Facility Management partners within the Enterprise Real Estate Operations Team. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Act as the central point of contact between lines of business (LOBs) and the Enterprise Support Services Division for service issues that arise within assigned territory. Develop and maintain trust and a strong working relationship with each assigned LOB and their operational managers. 2. Monitor and analyze occupancy expenses and utilization for buildings within an assigned portfolio to identify trends and opportunities to reduce operating expense. Make recommendations to Strategic Planning, Transaction Management and other internal division teams, when appropriate. 3. Minimize risk by working with Facility Managers in assigned territory to ensure appropriate assessment of conditions, as well as selection and prioritization of projects. 4. Assist with the development of long-range strategic plans for assigned portfolio of office properties to include, but not limited to, identification of assets for disposal, new office opportunities in selected markets, large (multi-million dollar) capital project needs, retail branch strategy for closures, relocations and new branches. 5. Monitor projects in tandem with Project Managers from conception to completion for respective LOBs to include development of project scope with LOB contacts, Architects and Project Managers to find acceptable solutions that satisfy business needs, resolution of conflict between LOBs or project working groups, as needed, coordination with transaction management to perform site analysis and due diligence studies and ensuring proper financial cost allocation upon completion of project. 6. Receive escalations from LOBs for Facility Management and other work-order based issues and oversee appropriate response by the Facility Management team. 7. Receive seat assignment requests and assist with the assignment of seats to fulfill business unit needs. 8. Manage partnership agreements between Enterprise Support Services Division and identified LOBs and monitor division performance through standard performance metrics and ensure client service satisfaction. 9. Maintain general understanding of assigned LOBs' organizational structures and business models. Assist LOBs and Client Relationship Managers with strategic planning around Corporate Real Estate (CRE) and tactical implementation of division's services. 10. Educate and communicate division and corporate requirements to LOBs by providing a consistent CRE message and facilitate compliance. 11. Develop, administer and operate assigned area within expense budget guidelines. Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or equivalent education and related training 2. Five years of Corporate Real Estate experience 3. Experience presenting to and persuading company senior leadership 4. Demonstrated leadership skills 5. Strong verbal and written communication skills 6. Strong interpersonal and analytical skills 7. Ability to mediate/resolve disputes between other parties 8. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 9. Ability to travel, occasionally overnight Desired Skills: 1. Two years of experience in negotiations within a professional environment 2. Sales experience 3. Project management experience 4. Strong knowledge of the Enterprise Support Services Division and BB&T Corporation as a whole BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Bb&T Winston FL

Employee Benefits Account Manager III

Bb&T