Employee Benefits Account Manager- Hybrid

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Description

Brown & Brown is seeking an Employee Benefits Account Executive to join our growing team in Albuquerque, New Mexico.

WHAT YOU'LL DO:

• Establish, develop and sustain professional relations with internal staff, carriers, and clients

• Service the designated book of business as it relates to marketing, claims, administration, and sales.

• Respond to client questions and maintain appropriate correspondence files.

• Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.

• Responsible for the day-to-day account management of client accounts.

• Advise and direct clients on claims issues, administration, benefit plans, and federal/state laws such as: COBRA, HIPAA, FMLA, ERISA, etc.

• Assist with the implementation of benefit plan renewals, benefit changes, new plans, and/or new lines of coverage.

• Coordinate with vendors and carriers to confirm dates and times for enrollment meetings and enrollment materials.

• Assist with off-site client meetings, employee communication meetings, enrollment meetings, and benefit/wellness fairs.

• Assist AE with client presentations

• Provide timely updates to client and carrier requests.

• Complete all required forms required by Quality Control.

• Adhere to QC policy and procedures.

• Perform required functions with EPIC.

• Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.

• Consistently achieve results, even under tough circumstances.

WHAT YOU'LL NEED:

• 3-5 years of Insurance experience, Required

• Life & Health Insurance License, Required

• Active, valid driver's license, Required

• Proficient in Microsoft Office, Required

• Experience with data analysis

• Strong customer service and interpersonal skills

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid time off

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.