Employee Benefits Account Manager

OVERVIEW

Risk Consulting Partners, a RCP Alera Group LLC, is seeking an Employee Benefits Account Manager to join their team.

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?

Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?

If that is what you're looking for, this is your chance to be part of an amazing organization!

Risk Consulting Partners help clients identify, understand and best manage risk to achieve their long-term goals. Our team of highly experienced consultants custom-tailor solutions to meet the insurance and financial planning needs of your business. We have the awareness, access, and influence with the industry's top leading providers to better serve you.

The Employee Benefits Account Manager will support the Account Executive and Producer in all aspects of client services with the ability to develop strong working relationships with both clients and carriers.

RESPONSIBILITIES

• Conducts all marketing efforts as assigned by department

• Prepares client meeting material in partnership with AE

• Peer reviews client deliverables for which skill level is appropriate

• Develop employee benefit guides for client to communicate the following annual renewal changes, enrollment procedures and benefit changes

• Facilitate onsite client open enrollment or health fairs

• Provide resolution support and oversight of employee issues such as enrollment, claims, and billing issues

• Determine when AE/Practice Lead involvement is necessary in problem resolution

• Meets with clients in conjunction with Account Executive or Practice Lead according to standardized client meeting schedules

• Supports client diligence projects, as appropriate

• Reviews agreements and/or documents such as, carrier contracts, benefit summaries, etc.

• Coordinate broker of record letters with carriers and request policies, rate history, renewal material and commission agreements

• Assist AE in new client onboarding process including carrier involvement, communications campaign, employee correspondence, implementing and adhering to a project timeline, communicating program specific to client and information exchange (file transfers, enrollment systems, etc.)

• Data entry and updates of internal and external databases

• New client and renewal data entry into benchmarking tools

• Directly coordinates department outsourcing solutions with third party solutions

• Attendance of department meetings, education workshops, carrier sponsored lunch and learns and company sponsored social events

• Pursues professional designations, as appropriate

• Special projects as assigned

QUALIFICATIONS

• 1-3 years' experience in the insurance industry, specifically in the employee benefits area is required

• Demonstrated professional skills to achieve objectives

• Proficient in the use of Microsoft products (Word, Excel, Outlook, PowerPoint) or similar software applications

• Strong project management and organizational skills

• Excellent customer service skills, with the ability to develop sound relationships with multiple clients

• Ability to interact with vendors effectively

• Ability to prioritize responsibilities

• Good working knowledge of financial arrangements and products available to clients

• Ability to communicate effectively with clients and fellow employees

• Some travel may be required

• Hybrid if in St. Louis. Open to remote candidates in CST or EST timezones

BENEFITS

We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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