Employee Assistance Program Coordinator

Department Of Defense Elmendorf Air Force Base , AK 99506

Posted 2 months ago

  • Duties

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Duties

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to assist supervisors, managers, employees and family members in dealing with adult living problems that negatively impact on job performance. The EAP provides screening, referral, short-term counseling, and follow-up services to employees and their families, consultation to management, and preventive education initiatives.

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Responsibilities

  • Serves as Employee Assistance Program Manager (EAPM). Provides (Brief) counseling services to individuals relative to the Employee Assistance Program (EAP).

  • Publicizes Employee Assistance Program services and ensures supervisors and employees understand how to use those services.

  • Develops, conducts and provides prevention education and training programs within the scope of the Army Substance Abuse outreach program.

  • Participates in all phases of staff support for the client; liaison with state and local welfare agencies, procurement of benefits for qualified employees, and admission to hospitals and outpatient clinics.

  • Demonstrates a full understanding of the unique stresses of families. Evaluates families referred to EAP for possible domestic violence/child neglect.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

No

Promotion Potential

11

  • Job family (Series)

0101 Social Science

  • Requirements

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Requirements

Conditions of Employment

  • U.S. Citizenship Required

  • Males must be registered for Selective Service, see www.sss.gov

  • TRAVEL AND RELOCATION EXPENSES WILL NOT BE PAID

  • Recruitment incentives may/may not be authorized

  • This posn is subject to provisions of the DoD Priority Placement Program

  • Disclosure of Political Appointments

  • Incumbent must become a Certified Employee Assistance Professional (CEAP) within three years of employment and continue to maintain the certification through the accumulation of professional development hours.

  • If the incumbent transfers as the EAP from another installation, and there is no break in EAP coordinator service, the start date for EAPA certification requirement begins from the initial employment date at the first installation. (cont...)

  • The requirement to obtain certification within 3 years from the initial date of employment from the first installation will remain in effect.

  • Incumbent will be responsible to apply for EAPA certification and training and for maintaining all professional development requirements to maintain certification once they are certified.

  • Subject to work an uncommon tour of duty to meet program requirements including nights, weekends, and holidays.

  • May be required to travel by military or commercial aircraft when performing temporary duty (TDY).

  • Must be able to obtain and maintain the appropriate security clearance.

  • Per DHA PI 6025.34, as a condition of employment, all civilian HCP working in DoD MTFs or dental facilities are required to receive the annual influenza immunization or obtain an exemption.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Professional and Scientific Positions, + IOR for GS-0101, Social Science Series.

BASIC REQUIREMENT:

Degree: behavioral or social science; or related disciplines appropriate to the position.

OR

Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes knowledge of laws, regulations, executive orders, policies and procedures relating to the Employee Assistance Program (EAP) in order to plan, administer, and evaluate a comprehensive and effective installation-wide EAP. Knowledge of marketing and training techniques to promote the program, develop presentations, provide preventive education and coach supervisors.

OR

EDUCATION: I meet the basic requirements for the GS-0101-11 and I have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit a copy of your transcripts.

OR

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1.Knowledge of social services delivery systems as well as a wide range of concepts, principles, theories, and practices relating to one or more of the social or behavioral science fields.

2.Knowledge of laws, regulations, executive orders, policies, procedures, and issues relating to Employee Assistance Program (EAP) services. Knowledge of the Drug Free Federal Workplace act and issues involving alcohol and drug use and abuse in the workplace and their impact on performance and safety and familiarity with the appropriate community resources for dealing with such issues.

3.Skill in conducting interviews to establish the nature and extent of concerns/issues, provide assistance in developing goals and plans, and determine appropriate referral services/options when frequently there is difficulty in determining clients' needs while maintaining program confidentiality and clinical records.

4.Skill in using modern marketing and training techniques to include assessing and measuring organizational trends to develop activities and programs and lesson plans to educate employees and supervisors on EAP services in compliance with Drug Free Federal Workplace requirements.

5.Skill in establishing and maintaining effective working relationships using tact and diplomacy in interactions with individuals/families, leadership of organizations, and with program representatives and officials. Ability to communicate with others both orally and in writing, sufficient to prepare written reports and documents and make presentations.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

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Employee Assistance Program Coordinator

Department Of Defense