Position Description Benefits Supplemental Questions
Seattle Public Utilities (SPU) provides essential utility services to a rapidly growing and increasingly complex city and region. With more people living in Seattle than ever before, we face a range of new challenges, requirements, and responsibilities. This is an exciting time for us, as we embrace the challenge of balancing environmental enhancement, service excellence, and compliance with affordability. We are exploring and sharing approaches to meeting new and future demands.
SPU strives to be a Community Centered Utility working to make Seattle the best place to live for everyone. We deliver high quality, vital services, across four lines of business: providing water, solid waste, drainage and wastewater services for Seattle residents and businesses. We also provide drinking water for 1.4 million regional customers in Seattle and the other municipalities. Our customers depend on us to deliver high quality, reliable utility services and to provide value for dollar. With that goal in mind, we pursue everything we do with the following core areas of focus:
Achieve Excellence in Core Service Delivery
Increase Affordability and Accountability
Improve Investment Value
Enhance Public Health and Environment
Ensure Equity and Inclusion
Expand our Impact through Strong Partnerships
We are seeking an Employee and Labor Relations Manager to join Seattle Public Utilities Human Resources Leadership Team. Reporting to the Human Resources Director, the successful candidate will deliver high quality employee relations counsel and be capable of developing proactive solutions while building relationships with all stakeholders. This position will play a key role in risk mitigation and will partner closely with other HR leaders to develop comprehensive, proactive plans and strategies to ensure a positive employee experience. The position will lead a team of up to four (4) direct reports.
The Employee and Labor Relations Manager will champion and support the employee experience by proactively ensuring equitable resolutions to employee issues, including unusual situations where precedents for resolution are unavailable and will leverage HR metrics and data analysis to identify emerging internal and external trends regarding employee issues. Critical to the success of the individual in this role will be advancing Seattle Public Utilities' commitment to maintaining a fair and inclusive work environment built on mutual respect and integrity. This role must also provide leadership to the Employee and Labor Relations unit by assigning, directing and evaluating the work of subordinate staff.
Key responsibilities include the following:
Continually assessing employee relations programs to ensure that the organization is current with industry and internal best practices and identifying opportunities to instill sound employee relations practices that are in alignment with SPU goals and focus on a community-centered Utility;
Strategically plan, organize, design, implement and monitor a comprehensive employee relations program including data gathering and reporting procedures;
Forge partnerships and communicate with all levels of employees, management, and business partners to provide advice and training;
Manage, support, investigate and respond to employee complaints regarding allegations of discrimination, harassment, retaliation, unfair practices, equal employment opportunity (EEO), including complaints filed with external agencies & employment litigation and claims, ensuring proactive and effective management of cases;
Provide oversight, advice, guidance, direction and counsel to managers on employment issues and related laws including, but not limited to: performance management, corrective actions, EEO and non-EEO/conduct investigations, and corrective actions;
Provide labor relations advice, compile, prepare and analyze data for use in labor settings, such as joint labor management committee meetings, and contract administration to management on discipline, grievances, arbitrations, and resolution of confidential and sensitive human resource matters;
Work in close consultation with the HR Director regarding employee and labor relations programming and strategies; and
Manage special projects or other duties as assigned.
Education: Bachelor's degree in Human Resources, Business Administration, Public Administration or related field.
Experience: Five (5) years of progressively responsible experience performing employee and/or labor relations work in a comparable organization including conducting or providing oversight for EEO investigations and resolving union grievances. This should include at least three years of supervisory experience and demonstrated leadership/management skills with the proven ability to maximize performance.
Other required skills include the ability to negotiate, counsel, manage conflict to facilitate effective communications, and influence without direct authority; work effectively in a large, complex multicultural and diverse organization; exercise independent judgment and initiative within established guidelines; must display sound judgment when recommending a course of action; prepare clear, concise, accurate and persuasive reports, correspondence, analytical studies and other written materials; must have attentive listening skills; and be proficient with Microsoft Office software (e.g., Word, Excel, PowerPoint).
Certification/License: Washington State Driver's License is required. SPU operates facilities throughout Seattle and King County. Travel to work sites is required on an as-needed basis.
A law degree and relevant experience in employment law and/or litigation, experience in providing legal analysis regarding discrimination, harassment and retaliation in the workplace is preferred; as is experience working with labor unions/contracts and demonstrated experience in a leadership role in a complex unionized environment.
Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check which includes criminal history review.
Want to know more about Seattle Public Utilities? Check out our web page at www.seattle.gov/util/
City Of Seattle, WA