Emergency Services Rep- Tacoma General

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 0.9_, Shift: 7a_, Schedule: _rotating weekends

Position Summary

The Emergency Services Representative is an ideal intermediate level opportunity responsible for the clerical aspects of Emergency Department operations. If you are a service-oriented individual with the ability to respond to patients and families with sympathy, respect, and understanding, this could be a perfect position for you.

Responsibilities

• You will provide support through patient registration, clinical order processing, medical record maintenance, entry, financial counseling, and fee collections

• You will serve as the focal point for department communications and as a resource for patients and families

• You will perform in accordance with infection control procedures and patient care unit standards

• You will regularly utilize independent decision-making capacities and strong interpersonal skills

Requirements

• High school graduate or equivalent preferred

• Completion of Unit Secretary (Unit Coordinator) vocational training course preferred

• Minimum one (1) year of previous patient care or currently enrolled in clinical education program preferred

• Minimum one (1) year of equivalent clerical experience in a medical setting preferred

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our caregivers

• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve

• Market leadership: Washington state's largest community-based, locally governed health system

• Employee-centric: Named Forbes "America's Best Employers by State" in 2023

• Technology: "Most Wired" health care system 15 years in a row

• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities

• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $20.16 - $30.69 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.