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Emergency Services Dispatcher

Expired Job

Army Tank-Automotive And Armament Command (Tacom) Herlong , CA 96113

Posted 3 months ago



Sierra Army Depot is located in Herlong CA, a rural town in Northern California. Herlong is approximately 60 miles north of Reno, NV, and 35 miles south of Susanville, CA.

Police Staff may require shift work and/or work on rotating shifts to provide coverage on various situations. Day shift is: Mon

  • Thurs or Thurs

  • Sun 0530-1800, Night shift: Mon

  • Thurs or Thurs

  • Sun, 1530-0600. All shifts are 4 shifts per week 12.5 hours per shift. Shifts rotate every 4 months.

Responsible to dispatch firefighting apparatus, ambulances, rescue equipment, and first aid services, as needed; on the installation and to external organizations who have mutual aid agreements.
Maintain constant liaison with the scene of the emergency to include but not limited to; fire/police officials, fire station, police, medical, and any other units involved with the emergency, until official termination of the incident.
Transmit over the radio in both clear and secure net.
Maintain a log of calls and incidents for the Fire and Police departments, record time and supplementary information for all emergency incidents.
Initiate proper action on all alarms received.
Answer and screen all 911 emergency calls and personal telephone inquiries and refer calls, to other personnel, or component organizations as appropriate.

Travel Required

Occasional travel

  • You may be expected to travel for this position.

Supervisory status


Promotion Potential


Job family (Series)

Similar jobs


Conditions of Employment

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
Must obtain and maintain certification in Telecommunicator I and II, DOD Hazardous Materials Awareness, California Law Enforcement Telecommunications System (CLETS). Continuous current certification is a condition of employment.
Must obtain and maintain certification in National Crime Intervention Center (NCIC). Continuous current certification is a condition of employment.
The incumbent is responsible for attaining continuing dispatch education requirements through in-service training that is offered locally.
Must be able obtain and maintain a valid State driver's license.
Must be able to obtain and maintain a Secret security clearance for this position.
The incumbent is required to work regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time.
Must be able to work an alternate work schedule which requires rotating shifts and an uncommon tour of duty (including nights, weekends and holidays).
Rotating between the following shifts every 4 months: 1st Shift - from 5:30 am to 6:00 pm, or 2nd Shift

  • 5:30 pm to 6:00 am, 4 - 12 and 1/2 hour shifts per week (10 Regular Hours and 2.5 Overtime Hours per Day

  • 4 days a week).
    Requires overtime work.


Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Specialized Experience: One year of specialized experience which includes:

Monitoring various police and fire channels and dispatching emergency response resources as required. Operating a variety of computer programs within central dispatch to assist personnel. Maintaining accurate emergency services records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

You will be evaluated on the basis of your level of competency in the following areas:

Customer Service


Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
Two year trial/probationary period may be required.
Direct Deposit of Pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
This is a Career Program (CP) 24 position.
Multiple positions may be filled from this announcement.
Salary includes applicable locality pay or Local Market Supplement.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your rsum and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your rsum and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
Qualified. Candidates in this category meet the minimum experience requirements for the announced position.

Background checks and security clearance

Security clearance

Drug test required


Required Documents

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the .

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1.Your resume:
Your resume may be submitted in any format and must support the specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
For additional information see: . 2. Other supporting documents:
Cover Letter, optional NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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Emergency Services Dispatcher

Expired Job

Army Tank-Automotive And Armament Command (Tacom)