Emergency Medical Services Director - Supervising Physician Specialist 2233

Revised 6/17/2024

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

The Department of Public Health's Population Health Division is accepting applications for one full-time position in class 2233 Emergency Medical Services Director - Supervising Physician Specialist.

• Compensation

https://careers.sf.gov/classifications/?classCode=2233

• Schedule

8:00am-5:00pm Mon-Fri

• Position Type

Permanent Civil Service careers.sf.gov/knowledge/role-types PBT-2233-148486

• Application Deadline

On or after 6/21/2024

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Role description

Under the general administrative direction of the Emergency Preparedness and Response Director, the Emergency Medical Services Agency (EMSA) Medical Director plans, organizes and is responsible for the clinical and quality assurance for emergency medical services care in San Francisco. Emergency medical services (EMS), also known as ambulance services or paramedic services, are emergency services that provide urgent pre-hospital treatment and stabilization for serious illnesses and injuries and transport to definitive care.

The role of the EMSA Medical Director includes medical leadership, quality assurance and improvement, in-service training and professional development of emergency medical services professionals and paraprofessionals, including physicians, nurses, paramedics, emergency medical technicians and other staff. The EMSA Medical Director must coordinate closely with the EMS leadership within the San Francisco Department of Emergency Management (DEM) and will also maintain contacts with emergency medical services specialists and department heads in other fields to obtain their expert advice in difficult medical and related matters.

In addition, the EMSA Medical Director will prepare, review and approve reports related to the quality of emergency medical services care in San Francisco and work with the California Emergency Medical Services Authority to ensure San Francisco's compliance with all relevant state laws and regulations regarding emergency medical services. The position may also require 24-hour on-call availability to emergency services staff or be scheduled for emergency services clinical shifts. The EMSA Medical Director reports to the San Francisco Department of Public Health Director of Emergency Preparedness and Response.

Under the general administrative direction of the Public Health Emergency Preparedness and Response (PHEPR) Director, this position's duties and responsibilities include the following:

Leadership and Supervision

• Serves as the Emergency Medical Services Agency (EMSA) Medical Director.

• Provides strategic leadership for the SF Emergency Medical Services System, including educating medical personnel throughout the City and County to the goals and objectives of the System.

• Leads San Francisco Department of Public Health EMS initiatives and projects, including disaster mitigation goals and objectives.

• Briefs the PHEPR Director, Health Officer, the Director of Health and other DPH leaders as needed on EMS issues.

• Supervises EMS/Disaster Medical Fellows.

• Develops procedures and standards for facility categorization, EMS personnel, EMS response and transport modalities and agreements.

• Is responsible for development of triage, treatment, communication and mass casualty management policies and clinical treatment protocols.

• Prepares necessary evaluation and progress reports related on the implementation of all assigned duties; evaluates progress as it relates to medical aspects of delivery, training, and the interface with various components of the EMS System.

• Assists in preparing budget materials.

• Oversees research project impacts on EMS system components.

• Provides medical expertise to EMS office staff and regional committees.

• Reviews complaints of a medical nature involving EMS personnel.

Staff Development and Training

• Develops standards for training and performance for all prehospital personnel; reviews medical procedures that First Responders, EMT's, paramedics and other prehospital practitioners are authorized to perform.

• Responsible for the certification of approximately 1,800 EMTs, accreditation of over 600 paramedics and 70 community paramedics in San Francisco.

• Teaches EMS Providers at EMSA's Sim Center Education; teaches EMS providers at the City EMT Program for underrepresented communities and the San Francisco Fire Department; and supports City College of San Francisco Paramedic Training Program with instruction.

• Assists Population Health Division's Public Health Emergency Preparedness and Response (PHEPR) with training and exercise plans, and closely collaborates on areas of overlapping work.

• Develops articles and educational materials for the EMS Agency website and online and in person training programs.

• Incorporates disaster planning, response, and recovery activities into all programs.

• Provides EMS Medicine training to physicians in the EMS system, especially EMS/Disaster Medicine Fellows and Emergency Medicine residents from the UCSF system.

Clinical, Consultation, Collaboration and Community

• Consults with other agencies on EMS program planning and evaluation; collaborates with the California EMS Authority to ensure San Francisco's compliance with all relevant state law and regulation regarding EMS.

• Provides medical care and treatment, supervision of, and support for EMS providers as the Base Hospital Physician in the field shifts.

• Maintains contact with appropriate medical personnel for developing, implementing, and upgrading the EMS System.

• Consults with public and private agencies and individuals using an equity lens to develop, implement and upgrade patient care in the EMS System.

• Recruits physicians and other medical personnel as instructors, specialty advisors and committee members to engage the local medical community in the EMS System.

• Monitors and evaluates the implementation and interface of prehospital programs with the SF hospital and healthcare system.

• Attends State and local meetings pertinent to EMS medical direction and quality control.

• Assists the EMS Director and SF EMS Agency staff in fulfilling all regulatory functions required by applicable CA state statutes.

• Writes reports and maintains accurate records.

• Interacts professionally and courteously with internal and external stakeholders.

• Performs relevant duty officer functions, such as the Medical Health Operations Area Coordinator support, including responding to stakeholder requests, monitoring EMS system, etc.

• Assists with special projects as assigned.

• Performs other related duties as needed.

How to qualify

️Required Before Applying️

• Valid board certification in Emergency Medicine.*
• Two or more years of post-Emergency Medicine board certification experience in Emergency Medical Services (EMS) administration, providing EMS medical direction.*
• Possession of a valid license to practice medicine issued by the Medical Board of California or the Osteopathic Medical Board of California.

AND

• Three (3) years of post-residency experience as a practicing physician in Emergency Medicine.

One (1) year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a forty (40) hour work week).

• The minimum qualifications above reflect special conditions associated with this position. They may differ from the standard minimum qualifications associated with this classification.

Applicants possessing a valid license to practice medicine issued from another state within the United States of America may apply, but if selected, the candidate will NOT be appointed/hired until they obtain a valid license to practice medicine issued by the Medical Board of California or the Osteopathic Medical Board of California.

For some positions, possession of valid Drug Enforcement Agency registration with the United States Department of Justice is a special condition that is required in addition to the standard minimum qualifications associated with this job classification.

Conditions of Employment

All qualified candidates who have been selected for appointment to positions in all specialty areas must be an eligible billable provider and must meet the following criteria within two (2) weeks prior to the start work date to avoid delay of the appointment to the position and/or cancellation of an employment offer:

• All qualified candidates who have been selected for appointment to positions in all specialty areas must be an eligible billable provider and will be required to meet all of the following criteria:

• Be eligible to participate in Medicare, Medicaid, and/or other federal healthcare programs.

• Possess a National Provider Identifier (NPI).

• Submit a completed credentialing application and/or required documentation for credentialing.

• Possess a valid third-party billable provider certification (such as Medicare, Medi-Cal, and/or private insurance) OR have submitted a completed billable provider application, along with the required documentation, in order to obtain the appropriate billable provider status.

Desirable Qualifications

• At least five years of medical director experience in emergency medical services.

• Leadership and clinical experience in emergency medical services.

• Experience in emergency medical services quality assurance and improvement.

• Knowledgeable about EMS education, including legislative and regulatory issues regarding the education of EMS professions.

• Knowledgeable about State EMS Authority rules, regulations and laws.

• Board certification/eligibility in Emergency Medicine, Internal Medicine, Family Practice, Pediatrics, Infectious Diseases, Preventive Medicine or Occupational Health.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

What else should I know?

Selection Procedures

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes:

Training and Experience Examination (Weight 100%)

After this job ad is unpublished, qualified applicants will receive an online exam link. The exam is designed to measure knowledge, skills, and/or abilities in job-related areas which may include, but are not limited to experience:

• Working with vulnerable patient populations

• Supervising clinical and administrative professionals

• Improving clinical quality

• Engaging patients and improving their experience

• Engaging staff and improving their experience

• Participating in quality assurance activities

Once submitted, applicant responses on the Required Examination cannot be changed. Candidates must achieve a passing exam score to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Certification

The certification rule for the eligible list resulting from this examination will be the Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report

Once you pass the exam, you will be placed on an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/.

The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

Our email communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.

• COVID-19 Policies

• Personal Protective Equipment (PPE)

• Medical Examination Prior to Hiring

• Electronic Health Record (EHR)

• Licensure/Certification/Registration

• Note on ICARE

Additional information regarding Employment with the City and County of San Francisco:

• Information about the Hiring Process

• Conviction History

• Employee Benefits Overview

• Equal Employment Opportunity

• Disaster Service Workers

• Reasonable Accommodation

• Right to Work

• Copies of Application Documents

• Diversity Statement

If you have any questions regarding this recruitment or application process, please contact the analyst, Eliot.Watt@sfdph.org 628-271-6704.

We may use text messaging to communicate with you at the phone number provided in your application. The first message will ask you to opt-in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.