Job Description: Job Number: R0038815
Emergency Dispatch Subject Matter Expert
Provide program management support to the Marine Corps' emergency dispatch services (EDS) program managing all doctrine, organization, training, material, leadership and education, personnel, facilities and policy (DOTMLPF-P) aspects. Support internal and external policy analyses, development and implementation, requirements development, planning, programming, budgeting, and execution (PPBE) of resources, internal and external and vertical and horizontal collaboration with government and civilian stakeholders, and public, private, and not-for-profit organizations and agencies. Ensure an effective and efficient EDS capability exists to support all-hazards emergency response and management activities that align with national and DoD requirements and public safety industry standards to enable the framework and functions of the National Incident Management System (NIMS). Assess Marine Corps installation dispatch centers to support compliance, emergency preparedness, and recommendations for improvement, as needed.
5+ years of experience as a public safety telecommunicator for 911
Experience with public safety telecommunications and information systems, including Enhanced 911 (E911), Next Generation 911 (NG911), Computer Aided Dispatch (CAD), Geospatial Information Systems (GIS), and Land Mobile Radio (LMR)
Experience with using available defense collaboration tools
Knowledge of US laws, regulations, and executive orders department and service level policies, and public safety telecommunications and information systems industry standards, including the National Emergency Number Association (NENA), Association of Public Safety Communications Officials (APCO), and National Fire Protection Association (NFPA)
HS diploma or GED
Emergency Number Professional (ENP) Credential
Experience with conducting technical analysis of laws, regulations, policies, and industry standards relating to emergency management and public safety telecommunications and information systems
Experience with providing training program management support to analyze industry standards, formulate training requirements, developing EDS training policy, and determining resourcing needs
Experience with conducting EDS workforce analysis
Ability to represent the EDS program manager and participate in department and service-level meetings
Ability to connect with public safety emergency management working groups, and integrated product or process teams to ensure Marine Corps interests are communicated, as needed
Ability to attend public safety industry informational forums to stay well-informed of current and evolving technologies and capabilities
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
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