Emergency Disp II

Pocono Medical Center Allentown , PA 18101

Posted 6 months ago

Job Summary: Employee is responsible for receiving, prioritizing and dispatching calls for Emergency Services via emergency and non-emergency phone lines; interrogating callers for pertinent details of event; entering accurate and concise data utilizing CAD system, alert tones, pagers, and radio notification.

Ensures timely relay of information on the nature of call, location information and additional instructions via radio directly to units responding, while simultaneously tracking response times, unit status updates, and notes. Act as first line supervisor for Communication Center. Ensures employees continually perform at expected levels and provides high quality service to the Communication Center.

Minimum Requirements: High school graduate and Complete Pre-employment exam and panel interviews. 3 years experence or greater in Emergency Communications / Medical Dispatch. 3 years experence or greater in Emergency Communications / Medical Dispatch Maintains effective communication and working relationships with various local, county, state, and federal emergency communications center personnel Obtain any future additional card courses, certifications or other training requirements as dictated by positional requirements within assigned time parameters

Preferred Qualifications:
Licensure and Certifications:

Maintains certification requirements and continuing education requirements as designated by policy. Maintains effective communication and working relationships with various local, state and federal emergency communications center personnel. Obtain any future additional card courses, certifications or other training requirements within assigned time parameter. Subject to Trustworthiness and Reliability background checks in compliance with 10 CFR Part 37 for the

####Physical Protection of Category

1 and Category 2 Quantities of Radioactive Material. Additionally, will acquire and maintain T#R certification and security clearance as necessary.



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Emergency Disp II

Pocono Medical Center