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With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.
We're large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.
From data scientists to sales and client service experts, we're hiring to support your growth and ours
The Email Marketing Specialist position requires strong client/account management experience with the ability to develop, maintain, and manage customer relationships. The Specialist is the day-to-day point of contact for assigned customers and is responsible for complete account management. The right candidate will be passionate about digital marketing and about ensuring success for his or her clients.
This is a client facing role that requires solid account management and database marketing experience.
. Develop, maintain, and manage customer relationships
. Engage customers in new features as they are release
. Develop strong relationships with customers to maintain positive experience with product and company
. Communicates effectively with customers via email, web conference, and phone
. Identify issues as they arise and work with Support, Engineering, and others to get resolution
. Manage regular client account reviews and reporting and evaluate effectiveness of email campaigns
. 2-5 years client/account management required
. 2-5 years' experience in digital or email marketing
. Exceptional written and verbal skills
. Solid organization skills with attention to detail and accuracy
. Excellent problem solving skills
. Self-starter who works well within a group
. Ability to rapidly learn new technologies
. Strong multi-tasking skills
. Ability to maintain a calm and professional attitude in a fast-paced environment
. Automotive industry experience a plus
CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on.
That's why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.
At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.