Employee Type: Full - Time
Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today's students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.
The Enterprise Applications Director's main objective is to drive student success by the daily support and ongoing evolution and optimization of Ellucian Banner ERP system and other enterprise systems (technical and functional) at the college. The ideal candidate must be able to manage staff and deal effectively with staff leadership and support, including meeting regularly to discuss progress of work, resolve problems, and ensure that standards for quality and quantity of work are met.
Providing leadership and strong management for the system administration of the Banner ERP and the daily support of the College's ongoing evolution of its implementation and integration with legacy systems
Providing strong leadership and management of the administrative systems staff including meeting regularly to review progress of work, resolution of problems, and ensure that standards for quality and quantity of work are met
Acting as a strong leader providing good customer relationship skills and presence in managing client the client's ongoing evolution of its modernization efforts
Consulting with management and reviewing project proposals to determine goals, time frame, funding limitations, procedures for accomplishing administrative computing projects, staffing requirements, and allotment of resources;
Effectively managing projects and resources using strong project management skills to articulate project demands, recommend priorities to support groups and committees, and provide frequent project updates while adhering to established timelines;
Developing and implementing Banner and associated administrative systems change management, communication planning, testing procedures, and programming documentation;
Providing client liaison and technical support for administrative applications including system configuration and usage guidance to the administrative user community;
Supporting departmental staff and administration with the identification, evaluation, selection, support and maintenance of systems solutions;
Providing systems analysis, problem solving support, and necessary programming support to provide efficient and effective use of administrative information systems in support of Client's goals and objectives;
Providing maintenance, appropriate use, production and problem solving support, and ad-hoc reporting support;
Implementing quality assurance methodologies for change management and problem management;
Meeting with users and staff to determine the impact of proposed changes in hardware or software for users;
Assisting with the evaluation of third party software and hardware to determine usefulness and compatibility with existing technology;
Evaluating proposed information technology projects to assess adequacy of existing hardware and recommend purchase of new equipment and software as required;
Planning and managing data storage and archival operations and solutions;
Managing maintenance contracts for hardware and software and making recommendations to the CIO as appropriate;
Planning and assisting CIO in developing day-to-day policies and procedures to promote successful performance of administrative computer operations;
Establishing technical and implementation standards to promote the long-term, cost effective management and support of the currently installed administrative systems; and
Planning, designing and implementing the integration of other data sources into the Oracle database on a project by project basis, as funded by Client.
Reporting to the Ellucian CIO and assist the CIO in providing leadership and employee management on site and associated campuses.
Supporting the CIO in directly managing OIT Ellucian and Client employees at the client locations
Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Other duties as assigned and in support of the Client relationship
Bachelor's degree from a four-year college or university; or 7 - 9 years related experience and/or training; or equivalent combination of education and experience. Graduate degree is desirable.
Solid functional and technical knowledge of the Banner ERP system
Excellent verbal and written communications skills
Strong Project Management skills, PM preferred
Varied and strong technical background that would include implementation of higher education administrative systems or business management systems.
Specific understanding of industry trends and standards required.
Strong end user orientation.
Strong work ethic,
Must be a team player and strong on collaboration.
Solid organizational skills, ability to work with staff, faculty, and administration at all skill and management levels.
Sound strategic thinking skills and ability to work with client senior management team in an effective manner.
Higher education experience in an IT management role.
Proven track record as a leader.
Strategic Planning skills
Luminis or Portal technology familiarity
Learning Management integration/interfacing with Banner knowledge
Banner Document Management System
Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.