Eligibility Worker Supervisor - Needles (County Promotional)

This recruitment is only open to current San Bernardino County, San Bernardino County Fire Protection District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee (PSE), Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

Your County employment must be clearly listed in in the work experience section of your application.

The Transitional Assistance Department is recruiting for Eligibility Worker Supervisors - Needleswho plan, organize, and supervise a unit of Eligibility Workers engaged in determining initial and continuing eligibility for public assistance programs such as CalWORKS, CalFresh, Medi-Cal, etc., in accordance with established procedures. English/Spanish bilingual candidates are highly encouraged to apply. Additional compensation is available for bilingual skills.

For more detailed information, refer to the Eligibility Worker Supervisor job description.

CONDITIONS OF EMPLOYMENT

Pre-Employment: Applicants must pass a pre-employment process, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.

Travel:Travel throughout the County may be required. Incumbents will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Sponsorship:San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Experience: Two (2) years of full-time work experience, all within the past three(3) years, in a California Department of Social Services agency performing duties equivalent to those of an Eligibility Worker II or higher, determining initial and continuing eligibility for one or more of the followingpublic assistance programs: CalWORKS, CalFresh, Medi-Cal, etc.

• AND-

Education: Fifteen (15) semester (23 quarter) units of completed college coursework in behavioral/social science or business/public administration. A list of completed college coursework or legible transcripts MUST be submitted with the application if the applicant does not possess a completed Associate's degree or higher in one the qualifying fields listed above.

Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of four (4) quarter units of credit per MLA track completed.

Note:Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Note:Eligibility Worker I/Trainee experience is NOTconsidered qualifying and must be clearly separated on the application from time spent as a journey-level Eligibility Worker II or higher.CalWORKS Welfare-To-Work (Employment Services Specialist/Trainee) experience is not consideredqualifying work experience.

Desired Qualifications

English/Spanish bilingual skills are highly desirable.Incumbents receive additional compensation for verbal and written translation skills.Bilingual positions require that applicants pass written and oral language competency tests to be considered for such vacancies.High volume call center experience is also greatly desired.