Eligibility Program Assistant / 61012064

Job Responsibilities

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job duties:

• The Eligibility Program Assistant ort for Economic Services staff.

• Performs Economic Service front desk duties to facilitate services to the clients. This includes intake/reception duties, registering and scanning cases, worker identification, EBT services and opening/stamping incoming mail.

• Images all incoming mail and cases prepared by eligibility staff, as needed.

• Provides support for Economic Services eligibility staff. Interacts in person or on the phone with the public and clients utilizing CHIPS to provide information (i.e. status of case, verification of benefits) promptly and courteously. Follows up to make sure any issues are resolved.

• Assists with ABC Daycare Program, as needed.

• Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public, and co-workers as an integral requirement. Represents the agency in a positive manner by placing customer service as an integral job priority through the completion of job duties and/or service. by the supervisor or otherwise required and follows program policies and procedures.

• Performs other related duties, as required. This includes any other tasks needed to support Economic Services such as shredding, case retention, filing, etc.

• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

Minimum and Additional Requirements

Agency Requirements:

A High School Diploma and at least two (2) years of of clerical experience.

An Associate's Degree in secretarial science or a related field.

A Bachelor's Degree or Associate Degree may be substituted for all or part of the work requirements.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

A valid driver's license is required.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Anderson County