Department: LOU Facility Engineering
Position Type: Employee
Location: Service to various Kroger locations in the Louisville, KY area
Electronics Technician for the Louisville Division stores to repair all store electronic equipment covered by our in-house maintenance program and assist with the addition of support for new technologies in Point Of Sale. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
Provide complete store service to all assigned stores and all assigned equipment except those covered by Vendor warranties, and those currently on a service contract with an outside vendor.
Evaluate store electronic and electrical equipment and assist the Maintenance Engineer in determining the best way to provide maintenance service.
Assist with major and minor project installations as directed.
Determine what parts the maintenance department should stock in order to perform timely and complete repairs and preventative maintenance to all store electronic and electrical equipment, not currently on a service contract with an outside vendor.
Provide complete and timely preventive maintenance of electrical and electronic equipment.
Maintain an accurate and organized inventory of parts.
Clean and maintain company service vehicle, if one is assigned.
Train Technicians and/or technicians in the repair of selected electrical or electronic equipment should the need arise. Train Technicians, technicians, engineers and store personnel in the proper use of electrical and electronic equipment.
Maintain effective communications with store personnel in order to reduce maintenance cost, especially as it relates to equipment abuse, repeat calls, overtime, and incomplete understanding of the equipment.
Properly complete all serviceman repair, labor, part and purchasing documentation in a timely fashion.
Comply with all department and company policies and procedures.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Candidate should be experienced in electronic repairs to various types of equipment.
Fundamental knowledge of PC and Server Operating Systems.
Fundamental knowledge of networking principles.
Strong Electronics and Mechanical background
Highly motivated and energetic
Strong communication skills and work ethic
Strong organizational skills
Working knowledge of Microsoft Office applications
Excellent troubleshooting skills
Experience with IBM POS equipment, Lexmark printer, Toledo and Hobart scale systems, Nortel BCM and Toshiba CTX systems, CCTV systems, Fujitsu Self Checkout systems, Cisco routers and HP network switches
High school diploma or GED
Minimum of 21 years of age
Desired Previous Job Experience
Computer skills including Microsoft Office
Prior knowledge/experience troubleshooting electronic systems
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: None