Electronic Data Processing (Edp) Systems And Programming Analyst I/Ii

Description

NOTICE OF CHANGE: The Department of Social Services has added an open vacancy to this recruitment.

SALARY:

See Position Description

SALARY: EDP Systems and Programming Analyst I: $90,985.91 - $109,538.32 Annually; plus, bilingual and uniform allowance when applicable. For benefits info click HERE.

SALARY: EDP Systems and Programming Analyst I - Restricted: $94,638.37 - $113,927.53 Annually; plus, bilingual and uniform allowance when applicable. Restricted positions are regularly privy to the decisions or recommendations of County management affecting employer employee relations. These employees are in the confidential-unrepresented bargaining unit. For benefits info on restricted positions click HERE.

Note: Applicants from other public sector employers may qualify for:

• Retirement reciprocity

• Time and service credit towards an advanced vacation accrual rate

Current Vacancies: The current vacancies are in the Clerk-Recorder-Assessor's Office, Child Support Services Department, Probation Department and the Department of Social Services.

Future Vacancies: We are establishing one employment list to fill current and future Electronic Data Processing (EDP) Systems and Programming Analyst I/II vacancies in multiple departments and locations within the County of Santa Barbara. This job classification is utilized by 12 different departments within the County. Please make sure you select the departments and locations that you are willing to accept current and future employment. If you are interested in working with the Sheriff's Office or Probation Department, you will need to select "All Locations" on the agency-wide and supplemental questionnaire.

Each EDP Systems and Programming Analyst I/II's duties vary from one department to another depending on the needs of the department and the nature of the work that you will be performing.

THE POSITION: Under close supervision, the Electronic Data Processing (EDP) Systems and Programming Analyst I/II designs or modifies, and monitors computer application systems; assists system users with the resolution of computer application problems; writes reports and manages automated jobs; updates information on servers; and performs related duties as required.

Positions in these classes perform applications analysis work of existing or new systems including programming, testing, maintenance, and implementation. Under close supervision, designs or modifies, and monitors computer application systems; assists system users with the resolution of computer application problems; and performs related duties as required. Incumbents may specialize in computerized applications used in a particular type of service/program; e.g., criminal records, medical billing, inventory, financial, or personnel systems.

DISTINGUISHING CHARACTERISTICS: EDP Systems and Programming Analyst I/II is a flexibly staffed class series. Positions in these classes perform applications analysis work of existing or new systems including programming, testing, maintenance, and implementation.

This series differs from the Departmental Data Processing Specialist series in that the Analyst series focuses on the technical design, writing and testing of complex computer programs. Incumbents may specialize in computerized applications used in a particular type of service/program; e.g., criminal records, medical billing, inventory, financial, or personnel systems.

Employees may be hired at either the I or II level of the series. The I level is the entry level of the systems and programming analyst series, occupied by employees who require close supervision while acquiring great technical knowledge and ability to work with clients in needs and feasibility applications analysis. Employees at the II level work from general instruction and consult supervisors for guidance on policy matters and assist in the resolution of difficult technical problems. Employees are expected to gain the knowledge and ability needed to perform at the II level within two years.

The IDEAL CANDIDATE is expected to possess some, but not all:

• Experience in supporting Microsoft SQL database management systems for a department.

• Knowledge of dashboard and Microsoft Power BI data analysis tool.

• Knowledge of Tableau tools and dashboard creation experience.

• Strong understanding of data collection and analysis methods.

• Experience modifying stored procedures, maintenance plans, and developing SQL queries.

• Ability to work across various platforms such as databases, cloud applications, and system integrations.

• Experience with writing software in C# and Visual Basic.

• Ability to work well independently and as part of a team, making positive contributions and assisting others as necessary.

• Ability to validate and interpret data and deliver results and report substantiate trends and/or forecasts.

• Ability to understand, process, interpret, communicate and relate technical information to stakeholders, vendors, end users, and those who may have limited technical understanding.

• Strong verbal and written communication skills and experience working with end users.

• Ability to effectively manage multiple situations occurring simultaneously.

• Ability to prepare and write clear and concise reports, and keep records organized accordingly.

• Ability to identify areas of improvement is existing processes and implement new automation solutions.

• Strong critical thinking skills and the ability to solve complex problems.

• Knowledge and experience in resolving technical issues, user inquiries, diagnosing and troubleshooting technical issues.

Examples of Duties

• Designs and participates in the development, testing, and implementation of computer application systems; consults with current and proposed systems users on the feasibility of proposed systems and changes; analyzes ongoing computerization needs; identifies design alternatives; estimates cost and timing of systems modifications and new systems development; proposes computer-based solutions.

• Monitors and corrects problems with production runs identified by users and computer operations personnel; develops and implements solutions to the problems.

• Writes technical specifications for system and program design; writes user operating procedures for new and revised computer applications; and confers with departmental staff, vendors, and technical support personnel regarding changes in operating procedures and systems design to ensure applications meet user needs.

• Modifies, enhances, or adds modules to existing applications; adapts purchased software to hardware used by department and to departmental requirements; provides project and technical supervision of staff assisting in application development and maintenance tasks.

• Designs procedures for testing new and revised software; conducts tests to evaluate conformance to specifications and to identify and correct problems.

• Conducts formal and on-the-job training for system users in the capabilities and use of computer applications.

Employment Standards

In order to be considered for this position, applicants must provide detailed information on their application to demonstrate how they meet the employment standards listed below:

• Completion of 24 quarter/18 semester units of college-level courses in the principles and methods of systems analysis, systems design, computer program design, computer programming using a language utilized by the hiring department, and information system technology, AND two years of experience writing business application programs; OR,
• A combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities.

Knowledge of: principles and methods used in analysis and development of data processing applications; principles of systems and procedures analysis; uses and limitations of data processing applications; principles of information entry, storage, and retrieval; programming languages applicable to systems in use; current developments in data processing; operating capabilities of common hardware configurations; principles and techniques of computer programming; basic math to develop simple equations in programming applications and to estimate costs of systems; and basic principles of electronic data communication.

Ability to: define problems, collect and analyze data, validate conclusions, and make recommendations; modify and write programs for efficient applications; write instructions and procedures; write systems and programming documentation; prepare clear and concise memos and written reports; identify and take corrective actions to solve problems in programs and production systems; communicate on technical issues with individuals with varying degrees of computer familiarity; apply advanced programming languages and programming tools; establish and maintain effective working relationships with users and others contacted in the course of work; read and interpret technical instructions used for such tasks as coding and operating systems; organize work and set priorities to meet deadlines; work within prescribed time constraints.

Desirable Qualifications:

Knowledge of: basic principles of electronic records management to design or modify programs, bookkeeping to design or modify programs, and budgeting to design or modify programs; principles of project management; basic principles of supervision; and principles of database design.

Additional Requirements:

• Possession of a valid California Class C Driver's License may be required.

• Incumbents must be willing to travel to project sites.

• Incumbents in the Probation Department are required to wear a uniform.

Supplemental Information

APPLICATION & SELECTION PROCESS:

• Review applications and supplemental questionnaires to determine those candidates who meet the employment standards.

• Supplemental Questionnaire Ranking. Responses to the required supplemental questionnaire will be evaluated and auto-scored. Candidates' final score and rank on the employment list will be determined by their responses to the supplemental questionnaire.

Candidates must receive a percentage score of at least 70 on the supplemental questionnaire ranking to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.

The following is used for positions in the Child Support Services Department:

Background Check: This position has access to federal tax information (FTI) and is thus subject to the provisions of IRS Publication 1075 Tax Information Security Guidelines for Federal, State and Local Agencies, which include criminal history background investigations every 5 years, subsequent arrest notification and citizenship verification through e-Verify.

The following process is only used for the Sheriff's Office and Probation Department:

• Personal History Questionnaire (PHQ). Once candidates are placed on the employment list, the Human Resources Department will email candidates a notice regarding completion of a Personal History Questionnaire (PHQ).

• Candidates who pass the PHQ and are in the top certified group will be sent to the hiring department for consideration. Candidates who advance in the selection process will advance to the next step in the selection process and attend a selection interview with the hiring manager(s). Candidate(s) selected for a position will advance to the background process which includes the following:

• Polygraph Examination: measures the accuracy of information disclosed on the PHQ and during the background investigation.

• Background Investigation: includes an interview and in-depth background investigation of arrest records, personal, military, credit, and employment history; inquiry of persons who know you and evaluate whether you respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and a safe driver.

• Live Scan: Electronic fingerprint scanning that is certified by the State Department of Justice.

Conditional Job Offer: Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks. Appointee will be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a one-year probationary period.

Recruiters will correspond with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines. The County of Santa Barbara will not release any applicant's email address to a third party.

Disaster Service Worker: Pursuant to Governmental code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.

REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider or a learning institution.

Statement of Commitment

The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.

We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances.

We believe equity and inclusion are vital to fulfill the County's mission and to embody a culture of "One County, One Future." Expanding the full range of employee talent allows the County to deliver our best to all our community members.

We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity.

APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: 07/02/2024, at 4:59p.m.; postmarks not accepted. Applications and job bulletins can be obtained 24 hours a day at www.sbcountyjobs.com.

Erin Kuhn, Talent Acquisition Analyst II: erkuhn@countyofsb.org