Elections Information And Services Technician - Sr-14

Duties Summary

Independently performs technical and clerical work in coordinating, testing, setting up, training, maintaining, and operating Hawai'i County's Elections Division's elections equipment and elections software programs pertaining to the Vote by Mail process, Candidate Filing, and Voter Service Centers; and performs other related duties as required.

There is one (1) immediate permanent full-time vacancy with the Office of the County Clerk - Elections Division in Hilo.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Examples of Duties

• Oversees and maintains elections equipment and elections software programs used in the Vote by Mail process, Candidate Filing, and Voter Service Centers.

• Sets up, tests, operates, and maintains ballot sorting machine for all elections, as well as other elections equipment and elections software programs.

• Trains Elections Division staff in the use of elections equipment and various elections software programs.

• Monitors elections equipment and elections software programs to ensure proper operations and works directly with vendors if equipment repairs and software updates are needed.

• Maintains the county's mail ballot sorting system, signature reference image files, online ballot status application, and online signature cure application.

• Works closely with United States Postal Service and local mailing vendors by coordinating and testing system to ensure election mail meets postal regulations.

• Coordinates the transfer of files from the county's ballot sorting system to the Statewide Voter Registration System.

• Gathers statistical data and prepares spreadsheets to keep records on Vote by Mail, Places of Deposit, Voter Service Centers, and Voter Registration.

• Maintains records of the Elections Division's technical equipment and assets being considered for implementation.

• Keeps abreast of newly passed election laws.

• Assist the Elections Program Administrator by responding to and tracking requests for information from the public.

• Updates the Elections Division's website and social media platforms.

• Ensures the division's GIS technology is maintained by coordinating support with vendors for GIS services.

• Utilizes email to respond to general public inquiries concerning election matters.

• Answers office phones and provides customer service to Elections Division visitors at the counter.

• Assists potential candidates with the Candidate Filing process and the issuance and filing of nomination papers.

• Verifies referendum, charter amendment, initiative, and recall for placement on ballots.

• Provides assistance with voter registration process.

• Provides support with Election Day activities at Voter Service Centers and Counting Center as needed.

• May represent the County of Hawai'i at Statewide Election meetings.

• Performs other related duties as assigned.

Minimum Qualification Requirements

Training and Experience:

A combination of education and experience substantially equivalent to:

• graduation from high school, and
• four (4) years of clerical experience, of which
• one (1) year shall have included overseeing and maintaining elections equipment and elections software programs, and
• ability to travel independently to various geographic locations. This requirement may be fulfilled by the possession of a valid State of Hawai'i Driver License (Class 3), a valid comparable driver license, or use of other means of transportation that meets position needs.

Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.

Note: In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.

Knowledge of: the election process and election laws relating thereto; operations of elections equipment and elections software programs; United States Postal Service and local mailing vendors to ensure election mail meets postal regulations; methods and techniques of research, grammar, spelling and word usage; operation of standard office machines, including the use of various software applications.

Ability to: test, set up, maintain, and operate elections equipment and elections software programs; train others in the use of elections equipment and elections software programs; maintain and preserve records and documents; gather statistical data and prepare spreadsheets; understand computer software database concepts; understand, interpret, and explain procedures, laws, rules and regulations pertinent to the Elections process; follow oral and written instructions; communicate tactfully and effectively with various vendors, government officials relative to elections, and the general public.

Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light

Benefits of County employment:The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)

• Vacation: Start accruing paid vacation time immediately upon hire - up to 21 days per year.

• Sick Leave: Start accruing paid sick leave time immediately upon hire - up to 21 days per year.

• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).

• Training and Development: The County has a variety of training and development opportunities for employees.

• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.

• Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.

• Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.

• Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.

• Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.

• Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees.

• Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.

• Group Life Insurance: Free life insurance policy for active employees.

• Credit Union Membership

• Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining. Please check out the benefits tab for additional information.

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver's license,
• a temporary assignment verification,
• professional licenses, and/or
• certificates,

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

ELECTRONIC NOTIFICATION TO APPLICANTS:

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Please add info@governmentjobs.com to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.

You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.