Education & Training Coordinator - Bloomberg

This Position is Fully Grant Funded

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe.

Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

COORD, EDUCATION & TRAINING

School of Medicine:

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe.

Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Duke Health Integrated Practice (DHIP) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary

The Duke Office of Clinical Research (DOCR) within the School of Medicine is seeking a Coordinator of Education and Training to play a key role in curriculum planning and instructional design for clinical research professionals, apprentices, interns, and students. This individual will collaborate with leaders to develop and coordinate apprenticeship, onboarding, and training programs. This will include the development and delivery of effective in-person and eLearning education for clinical research professionals as well as high school and college students to develop pathways from secondary education and early-college programs into the clinical research workforce.

This position requires a proactive approach to program development and evaluation, proficiency in multimedia course creation, and the ability to leverage various authoring tools for content development. Additionally, the Coordinator of Education and Training will support essential business processes to ensure training compliance and organizational adherence to policies.

Effective communication skills are required to ensure productive collaboration within Duke and across our network of partners, such as Durham Technical Community College, North Carolina Central University, and Durham Public Schools. If you are a self-motivated individual with a passion for learning and development and possess the required qualifications, we invite you to apply for this exciting opportunity. Join us in making a meaningful impact on the education and training landscape to expand and grow the clinical research workforce at Duke.

Work Performed

Planning and Coordination for Educational Activities

• 50%

Contribute to the development and delivery of education and training programs and communication tools for the clinical research community.

Manage and coordinate educational activities for clinical research staff, students, and apprentices. Including, planning for apprenticeship programs, overseeing coursework, and facilitating hands-on experiences.

Implement in-person and e-learning programs, coordinating and leading relevant classes, meetings, and discussions.

Communicate with learner audiences using innovative technologies (e.g. social media, podcasting, etc.)

Collaborate with leaders to develop curriculums, strategies, and plans for new educational initiatives including internships, K-12, and college programming.

Develop processes and systems to support high school learner pathways into internships, apprenticeships, and careers.

Maintain process documentation and implement methods to evaluate the effectiveness of training and development programs.

Facilitate delivery of training content from various resources; research, evaluate, and select outside consultants and trainers to meet educational needs as appropriate.

Support existing educational initiatives such as onboarding tools for clinical research professionals, Research Professionals Network, new hire mentoring programs, and the Engagement, Recruitment, and Retention Certificate Program.

Provide support for business processes related to training compliance and organizational policies.

Instructional Design

• 35%

Collaborate with leaders to determine education priorities based on assessed needs, business impact, and available resources.

Apply adult learning methodologies to create basic and advanced-level traditional and e-learning courses using a variety of multimedia and available authoring tools.

Provide technical expertise in designing new e-learning courses and maintaining or revising existing courses.

Develop engaging and informative content using authoring tools such as Articulate 360, Camtasia, Vyond, and Adobe Design.

Develop instructional guides to accompany and enhance training programs.

Create micro-learning videos, and other digital content, to effectively explain clinical research processes.

Evaluate and iterate educational content as needed.

Instructional Resource Management

• 15%

Administer and maintain e-learning courses and curriculums through various learning management systems and web collaboration tools (e.g. SABA LMS, Canvas LMS, Microsoft Teams, DOCR Website etc.) and generate relevant reports and metrics.

Conduct quality control testing and review of published materials, troubleshooting technical and compatibility issues.

Stay informed about instructional technology trends and make recommendations as appropriate.

Research and collect data to support business decisions, presenting information to leadership as requested.

May supervise, make work assignments, and review the work of collaborators.

Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required for the position.

Required Qualifications at this Level:

Education/Training:

Work requires completion of a Bachelor's degree.

Experience:

Work requires a minimum of five years of experience in the design, delivery and evaluation of business-related education, training and/or development programs, preferably in a research environment.  Or an equivalent combination of relevant education and/or experience.

Required Skills:

Strong written and oral communication, organizational, coordination, prioritization, problem-solving, and project management skills.

Experience with web-based collaboration environments and presentation software.

Familiarity with course and learning management systems like Canvas and SABA.

Capability to own and proactively manage tasks, taking the lead on projects and initiatives as necessary.

Demonstrated ability to initiate and complete instructional design projects using the latest technology.

Ability to establish positive working relationships with a wide range of people within the clinical research community.

Preferred Skills:

Expertise in e-learning authoring tools and Learning Management Systems such as SABA, Canvas, Articulate 360 (Rise and Storyline), Camtasia, Vyond.

Experience with animated and live video development and editing, sound/narration editing, and voice-over work.

Familiarity with website authoring tools.

Graphic design skills for creating visually appealing graphics for e-learning courses, flyers, and presentations.

Ability to direct and organize educational projects toward publication.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh