Education Team Leader

We are hiring an Education Team Lead to join our team to serve as sales process team leader, leading sales support representatives and dealers, and acting as a coach and mentor. Collaborates with assigned leadership on performance management and delivering on Impact Coaching processes with direct reporting relationships. Assists in the integration of new salespeople in the area sales office and region (as required) and forecasts area staffing and corporate level support requirements.

What You Will Be Doing:

Achieve sales targets for assigned region within category/vertical market. Leverage the broad view of the marketplace to develop strategies on major accounts and opportunities and identifies the needed resources to execute on those sales strategies. Maintain a tight connection on major opportunities to provide a resource boost and win business. Set the strategic direction for the assigned category/vertical market and establish the priorities from a category/vertical market perspective. Ensures sales strategy and direction are in alignment with regional leader and regional sales manager.

Plans and oversees sales activities of team members, including:

• Number and quality of sales leads generated

• Implementation and execution of approved sales programs

• Project leadership

• Operating expense/selling cost/pricing discount management

• Number of dollars of orders specified by A&D firms in the area, as well as specifications for specific products that are agreed to with area sales leadership relative to plan.

Planned Sales Volume - forecasts and is responsible for meeting plan for overall dealer and/or customer orders shipped, as well as order volume shipped for specific products or market segments.

Sales Relationships - responsible for developing strong relationships with, and coaching and supporting team members with, dealers and accounts, A&D firms, major institutions, key and target customers, and other influencers such as construction, real estate and owner representatives.

Dealer Network Strength - assists in the development and implementation of strategies and plans to strengthen the distribution network and dealers' capabilities to effectively achieve Steelcase's short and long-term sales/market objectives.

Actively engaged in the sales process and provides support and coaching as needed to win business.

Drive the sales strategy. Seen as a leader and trusted partner to clients and dealer partners. Expert level of understanding the role and how to win consistently.

• Drive and lead account strategies. Lead and empower full account team and dealer partners for ongoing account activity.

• Creates and leads strategies that win business. Owns leadership on pricing, escalation, dealer alignment and resources to win the project.

• Trusted partner for insights and options. Leads negotiations, promote and execute Continuing Agreements. Create client need for future projects. Always differentiates Steelcase.

• Leads strategy and aligns team for success. Become a trusted partner for workplace insights and options. Lead negotiations, promote and execute continuing agreements.

• Consistently provides significant growth in number of opportunities identified by firm as YOY growth to achieve regional objectives.

• Finds viable opportunities in the market through network. Manage team direction through opportunity strategy and Steelcase resources to win the project.

• Leverage multiple pricing strategies to win with minimal leader oversight. Utilizes strategic pricing methods and resources to achieve price points.

• Strategic committee or event leadership in development of market events, networking groups, internally and with the dealer to stimulate sales activity and win business.

• Orchestrate all parts of the strategy and implementation of engagements. Be an expert on how to involve strategic team members and resources to maximize impact.

Your Future Team:

Area sales office, work life center, with travel to various dealers and corporate offices.

Steelcase, Dealer and customer office sites. Amount of travel required depends upon geographic and customer account locations.

Who You Are:

Required Skills and Competencies

• Demonstrated management ability in a sales environment

• High degree of initiative in managing self and others

• Understands sales processes and comfortable working independently and collaboratively with all internal team members and external stakeholders - customers, A+D, and dealers.

• Team with dealers to offer value to priority account sales strategies, activities and events.

• Keep abreast of best practices, trends and innovative sales and consumer engagement approaches.

• Gather information on competitors and their product strengths and weaknesses channeling the information to Product, Marketing and Sales Management

• Continually learn and effectively position Steelcase advantages; product attributes, services, research, and insights

• Create and lead meaningful engagements to grow and win Steelcase business. Examples include showroom tours, mock-up presentations, and annual business reviews with assigned accounts for owned projects.

• Collaborate with dealer partners, product marketing, and Steelcase Pricing and Contracts team to develop winning product and pricing strategies.

• Ability to be sensitive to dealers' business needs and concerns

• Financial understanding, project planning and work management ability

• Ability to implement corporate and area sales objectives

• Collaborate and maintain business activity through Salesforce CRM

Preferred Skills and Competencies

• Broad and comprehensive knowledge of the furniture industry, Steelcase business/sales philosophy is a plus

• Expert knowledge of education products is a plus

Who We Are:

Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us:

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

What Matters to Us:

More than qualifications, we're looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.

Steelcase is a MVAA- Silver Level Veteran-Friendly Employer. Steelcase recognizes the amazing experiences and skills that Veteran's possess. We encourage all Veterans and Veteran Spouses to apply.

Please see our Working at Steelcase Document for more detailed benefits and compensation information.

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