Job Summary:############ The Education # Research Specialist is responsible for coordinating and providing ongoing education in support of the mission of Hospice of Michigan (HOM) and Arbor Hospice # Palliative Care (Arbor).# The Education # Research Specialist will assist to systematically analyze, assess, design, develop, implement, and evaluate evidence-based, customer-focused learning and performance projects, as well as coordinates, facilitates, and provides overall project management for research projects, which support the mission and vision of HOM, Arbor and the Institute.
Proactively follows up and interacts with guests, customers and employees in a courteous and professional manner at all times. Proactively assists in the design framework for education, orientation and training programs and revises current programs based on evidence-based research and practice findings.
Proactively assists in identifying learning and performance needs of HOM and Arbor, including newly hired and current staff. Ensures completion of competencies for both newly hired and current staff based on discipline-specific job duties. Acts as teacher and clinical resource to all staff in need of in-service and/or ongoing education as well as external audiences.
Designs and develops learning tools, including training manuals and modules as well as job aids. Coordinates learning and performance technology projects, including planning, scheduling, monitoring, on-site coordination, documenting, and tracking of activities. Manages multiple projects, ensuring intended outcomes are achieved within specified timelines.
Proactively assists in evaluating impact/outcomes of human performance technology projects and programs. Uses various methods of evaluation as well as statistical and measurement tools. Writes reports (formative reports, summative reports, executive summaries, annual reports, etc.). Applies current research and theory to the practice setting.
Coordinates research projects, including planning, scheduling, monitoring, on-site coordination, documenting, and tracking of activities, in collaboration with the Director. Proactively participates in quality assurance processes/programs. Consistently follows all departmental and organizational protocols and practices with both internal and external customers, and that boundaries within the scope of practice are not exceeded.
Bachelor#s degree required. Nursing preferred.# Education, social work, instructional technology, considered.# Master#s degree preferred.
Certification in area of specialty preferred.# Current Michigan licensure if a nurse/social worker. Advanced knowledge and clinical expertise in hospice and palliative care required. Minimum five (5) years of experience within health care setting with three (3) years additional clinical, education, teaching, and/or research experience preferred.
Project management, technical writing, education and performance technology experience required. Demonstrated ability to organize, prioritize and manage teaching, learning, training and human performance technology projects required. Demonstrated understanding of regulatory/compliance issues and performance improvement process.
Demonstrated willingness to add to own professional growth. Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. Must have demonstrated ability to work cooperatively with and collaborate with others to achieve project outcomes.
Ability to effectively use technology in support of management and clinical operations. Must possess sound judgment; effective organizational, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information.#