Education And Engagement Coordinator

When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Benefits

Current Benefits

Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.

We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:

Health and Wellness:

Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.

Paid Time Off:

Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays.

Paid Family Leave:

After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.

Continuing Education and Professional Development:

Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.

Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.

After 7 years of service in an eligible position an employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice.

Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

Department Statement

The University Museums consists of Picker Art Gallery and the Longyear Museum of Anthropology. Reporting to two co-directors, this position will have primary responsibility for supporting student engagement and programming for both museums. They will work alongside colleagues whose roles also span the two museums and their collections. The University Museums are at an exciting point in their history. As a key component of Colgate's ambitious Middle Campus Plan for Arts, Creativity, and Innovation, our team is currently envisioning and redefining how academic museums fit into the contemporary liberal arts experience and into the cultural fabric of the regional communities into which the campus is embedded. Our strategic plan prioritizes implementing decolonizing practices across museum operations, creating a more inclusive and accessible program, increasing student and faculty engagement, enhancing collaborations on and off campus, and developing collections that represent a wider range of identities and experiences.

Accountabilities

The Education and Engagement Coordinator plays a supporting role in promoting student engagement with the museums, assisting with the coordination of museum programming, and overseeing student employees and ambassadors. The person filling the position will accountable for the following:

• Working closely with museum staff, university departments, and community partners to develop, implement, and oversee the museum's schedule of public programs.

• Engaging in best practices for bringing diversity, equity, accessibility and inclusion, as well as decolonizing principles, to all museum programs.

• Recruiting, training, and supervising student employees, gallery attendants, and student docents, including managing student schedules to ensure staffing needs are met during gallery open hours and for all public programs.

• Creating, implementing, and overseeing a comprehensive training program to impart knowledge and skills for student employees and interns.

• Overseeing the Museum Ambassador program.

• Assisting with the coordination and facilitation of Colgate class visits to exhibitions and collections. Facilitating museum visits for a variety of audiences, including student organizations, K-12 groups, life-long learners, and community groups.

• Assisting with the development of a comprehensive training program to impart knowledge and skills for student employees.

• Attending meetings with other departments, programs, and institutes on campus to encourage collaborations.

• Performing other job related duties as assigned.

Technical Competencies

Name Communication Description

• Demonstrated strength in writing and editing for multiple audiences and in a variety of formats

• Ability to actively engage with multiple museum audiences inside and outside of museums

• Knowledge of student life on campus and effective messaging for student groups

Name Program Coordination Description

• Demonstrated ability to manage multiple priorities and coordinate tasks for multiple projects.

• Demonstrated success in meeting deadlines

• Ability to identify and clearly communicate important information to supervisees and supervisors in a timely manner

Name Supervision Description

• Demonstrated ability to plan, oversee, and guide student work to meet operational needs

• Demonstrated ability to efficiently undertake complex scheduling

Name Collaboration Description

• Demonstrated ability to work collegially within a team and work productively with department across the organization

• Demonstrated ability to give talks, train students, work with docents, and give presentations to various constituencies

• Demonstrated ability to lead information-gathering meetings aimed at understanding what collaborators and audiences are excited about

Name Technology Description

• Demonstrated ability to efficiently use office productivity software.

• Knowledge of or ability to learn how to use relational databases and digital tools

• Demonstrated familiarity with best practices for digital engagement in museums

Behavioral Competencies

Name Personal Accountability for Results: Description

• Takes ownership and accountability for decisions, performance and outcomes and behaves in a responsible manner with a positive attitude related to area of responsibility

Name Effective Communication: Description

• Demonstrates effective written and oral communication skills; communicates clearly and knowledgeably; shares information with others, seeks input from others; adapts communication to diverse audiences; protects private and confidential information

Name Problem Solving (and Decision Making): Description

• Analyzes and prioritizes situations to identify and solve problems; solutions increase efficiency and improve quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, timely decisions

Name Change Management: Description

• Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long term direction of the university and can relate this to one's own departmental area; adapts to new methodologies, techniques and process steps for greater impact

Name Leadership and Teamwork: Description

• Applies skills and knowledge to achieve department and organizational goals; helps others perform at their best; self-aware and open to feedback; adds value; high quality work, understands and supports organizational goals; builds wide sphere of influence to enhance individual and organizational effectiveness; builds productive working relationships; cooperates and collaborates with colleagues; treats others with respect; resolves conflicts among team members; balances individual and team goals

Name Creativity and Innovation: Description

• Thinks of and encourages new ideas, and is keen to experiment and see ideas implemented; finds new and innovative ways of creating value for the university at the division, department or function level

Name Diversity and Inclusion: Description

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; is trusted and respected by others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity on campus

Name Sustainability: Description

• Understands the impact of personal behavior in achieving the university's commitment to a more fully sustainable and carbon neutral campus

• Shows support for the university's sustainability initiatives by personal behavior, and by influencing and encouraging others to use sustainable practices

Requirements

Professional Experience/ Qualifications

• Minimum one year experience in a museum or other arts or cultural institution, or demonstrable equivalent experience.

• Commitment to decolonizing, equity, and inclusion practices, preferably in a museum context.

• Ability to work collegially with a diverse group of faculty, staff, and students on a daily basis.

• Strong writing and editing skills.

• Flexibility and the ability to think creatively.

• Knowledge of relevant computer programs (Microsoft Office Suite, Google applications, Adobe Creative Cloud applications).

Preferred Qualifications

• Additional experience (more than 1 year) in a museum or other arts or cultural institution, or demonstrable equivalent experience.

• Previous supervisory experience, such as overseeing undergraduate student employees or interns.

• Knowledge of specialized museum computer programs (The Museum System, eMuseum).

Education

Bachelor's required.

Certifications Physical Requirements Other Information

This position will run from May or June 2024 to May 2025.