Collective Health is transforming the way people experience healthcare. We believe that quality and accuracy are paramount to ensuring exceptional member and employer experiences, and are the foundation for analytics that change how we deliver and pay for care. To accomplish this, we are reimagining the operational core of health insurance.
Eligibility flows through and impacts every aspect of the Collective Health platform, and we are building out our EDI team. We exchange a high volume of files per day with customers, networks, and partners, and are looking for an EDI Analyst to be responsible for the operation, quality, and scaling of our EDI systems. Through your experiences at Collective Health, you will be a pivotal part of improving the member healthcare experience by operating and scaling our EDI management platform.
3+ years work experience, preferably in an analyst or technical role
Bachelor's degree, technical degree preferred
Knowledge of and experience working with healthcare EDI formats (834, 835, 837, 270/271, 999) and healthcare systems strongly preferred
Experience working on SQL, Python, Excel preferred but not required
Meticulous attention to detail combined with analytical skills and intellectual curiosity
Strong drive: set and meet aggressive deadlines, work cross-functionally and with partners to identify and solve problems, and prioritize work
Self-starter: must be able to build out processes and create structure with minimal guidance
What you'll do:
The EDI Analyst will monitor and own the success of daily outbound eligibility file transactions across Collective Health.
Develop and apply deep understanding of all of the file formats ingested and sent by our systems
Investigate and resolve daily exceptions and errors
Work closely with internal teams and 3rd party partners on owning and improving existing integrations and implementing new integrations (gathering and defining requirements, coordinating file build, testing, go-live etc)
Prioritize quality and building for scale - our team is growing fast so you'll need to be ready for new challenges
Collective Health is a technology company working to create the healthcare experience we all deserve. Founded in 2013, our team of engineers, designers, product managers, and actuaries are redefining the $1 trillion market of employer-sponsored health benefits with data-driven and people-focused products. Our complete health benefits solution helps great companies like Activision Blizzard, Palantir, Restoration Hardware, and Pinterest take care of their people by harnessing the power of design and technology. Based in San Francisco, CA, we're backed by some of the best investors in Silicon Valley including Google Ventures, Founders Fund, NEA, and Redpoint Ventures. For more information, visit us at https://www.collectivehealth.com.