ED Tech Level II

JOB SPECIFIC DUTIES:

• Facilitates the flow of patients through the emergency care system, ensuring timely evaluation according to the health care needs of the patients.

• Demonstrates knowledge and skills in the care of the emergency department patient under the direction of the Team Lead/Charge Nurse. Considers principles of emergency care while assisting the RN to formulate an appropriate plan of care for the patient.

• Documentation is consistent, complete, thorough and legible.

• Patient care is administered based on Hospital and Departmental specific standards of care and practice.

• Involves the patient and/or significant other(s) in the patient's care. Education/instruction are provided specific to the patient's health care needs and age requirements.

• Physician orders are carried out accurately in providing direct patient care within scope of practice. Assures that other departments are notified of orders and services are needed.

• Licensed Paramedics and LPN may: administer ACLS drugs, SQ/IM and oral medications upon order of the physician or by ED protocol with the exception of administering: IV cardiac drips, thrombolytics, blood products, antibiotics or insulin.

• May assist with code blue situation and traumas upon request of charge nurse or ED provider.

• Notifies the RN/Team Lead and/or physician of changes of patient status as appropriate.

• Considers age-related factors/limitations in the education of patients. Applies knowledge and principles of age-related factors appropriately in teaching situations.

• Ensures patient's right to privacy and confidentiality.

• Assumes responsibility for the care of assigned patients. Patient care activities are organized and prioritized.

• Contributes to the smooth functioning of the Unit by offering help to other staff members. Assists with patient care functions beyond those assigned within the Paramedic scope of practice.

• Provides accurate and pertinent patient information reports to the RN and/or Team Lead, and to the oncoming shift to ensure continuity of care.

• Performs Unit-specific responsibilities such as crash cart checks and cleaning of equipment and work areas

• Performs venipuncture, lab draws, initiates an IV line, completes care interventions once competence has been determined.

• Prepares patients for surgical and other invasive procedures.

• Maintains competencies required by Hospital, Unit and position.

• Maintains safe, effective working knowledge of equipment.

• Maintains a working knowledge of the crash cart, emergency equipment and code procedures.

• Performs basic life support (CPR) when necessary.

• Takes into consideration the spiritual, psycho-social, cultural and religious preferences of the patient and family when participating in care.

• Demonstrate understanding of and compliance to all safety protocols and procedures.

• Organizes and maintains cleanliness of patient rooms and work environment.

COMMUNICATION AND INTERPERSONAL EXPECTATIONS:

• Demonstrates communication skills necessary to interact with persons of varying age and/or cultures.

• Answers telephone as assigned, routes calls or takes messages appropriately.

• Supports the Mission and Philosophy of the hospital and the Department.

• Demonstrates an understanding and application of hospital policies.

• Respects confidentiality.

• Utilizes chain of command appropriately to resolve issues.

• Promotes an environment in which the patient care team can work cooperatively toward objectives.

• Uses verbal, nonverbal, and written communication skills, which reflect professional nursing standards; communicates effectively with co-workers, medical staff, and ancillary departments.

• Demonstrates a high level of mental and emotional tolerance, even temperament, tact, sensitivity, sound judgment, and a professional attitude when relating with patients and families.

• Communicates appropriately, positively, and clearly to physicians, staff, and management.

• Consults other departments as appropriate to provide and collaborate in patient care and performance improvement activities.

• Demonstrates the ability to be flexible, organized and function well under stressful situations.

• Reports to work on time and as scheduled, completes work within designated time.

QUALITY IMPROVEMENT / LEGAL COMPLIANCE:

• Quality Improvement

• Participates in hospital quality activities as required.

• Participates in department quality activities as required.

• The employee will adhere to organizational/-departmental customer service standards.

• Demonstrates understanding of Legal Compliance issues and their responsibilities for same.

• Participates in yearly legal compliance training.

• Explains departmental chain of command.

• Explains purpose of Legal Compliance Hotline and utilizes if indicated.

• Participates in departmental Legal Compliance plan.

• Attend Orientation/Re-Orientation.

• Completed Annual Department Competencies.

• Recognizes and responds appropriately to ethical dilemmas; confers with appropriate resource personnel when making ethical decisions.

PROFESSIONAL DEVELOPMENT:

• Promotes positive public relations for the department and the hospital.

• Presents self in a professional manner; assists in community service programs as requested.

• Adheres to dress code, appearance is neat and clean.

• Wears ID badge while on duty, with name and face visible.

• Comes to work on time and completes work within designated timeframes.

• Maintains standards of professional society procedures and ethical behavior.

• Works at maintaining a good rapport and a cooperative working relationship with physicians, departments, and staff.

• Effectively communicates to personnel and encourages interactive departmental meetings and discussion.

• Attends required department meetings, in-services and educational programs.

• Attends a minimum of 50% of staff meetings.

• Attends a minimum of 50% of all in services.

• Follows up to read or find information on missed meetings and in services.

• Completes annual education within one month of EOD.

• Provides education to staff on performance improvement. Ability to plan and organize orientation and in-service training for unit staff members. Participates in guidance and educational programs.

Completes annual review of mandatory requirements within one month from employment date.