Ed Portal Staff Assistant, Workforce And Economic Development

Basic Qualifications* 1 or more years of relevant experience * Strong written and verbal communication skills and ability to communicate with a diverse population * Advanced competency in Microsoft Office Applications, particularly Outlook, Word, Excel, and PowerPoint, OneDrive and Google Drive/Google Apps; Skills testing may be a component of the interview process for this position. * Ability to pass a CORI/SORI check. * Physical ability to move and lift up to 25lbs. (i.e. tables, chairs, boxes). * The candidate should have superior organization skills to work on shared job responsibilities * Work hours may include earlier mornings, later evenings and weekends on occasion as needed.Position DescriptionEd Portal Operations Team: * Primary operational support for Workforce and Economic Development (WF & ED) programs * Responsible for reserving space and providing the information necessary for the creation of operations plans for all WF & ED programs * Provide general operational support for Ed Portal programming including occasional front desk/phone line coverage, moderating of virtual Ed Portal programs, and providing staffing support (supply ordering, AV support, room setup, and breakdown) for in-person programs as needed.Program Tracking and Support*

Career Coaching: Maintain up-to-date records for the Career Coaching program (registrations, pairings with career coach, notes of sessions) and provide required administrative support * Manage Mentor: Provide student account management support * LinkedIn Learning: Provide student account management and maintain program records * Apprenticeship Pathway Programs: Track student enrollment and progression, apprenticeship placements, contacts and provide administrative support* SUMAC: Responsible for entering WF & ED data into CRM (information about program participants, event attendance)* Feedback: Manage the collection of program evaluation feedback for WF & ED programing, and review all feedback that is receivedMarketing and Communication: * Support WF &ED marketing through distribution of flyers and posters * Create program registration (via Eventbrite) for all WF & ED events/programs * LinkedIn Account:  Connect job seekers with our WF job seeker group on LinkedIn and facilitate job postings and matches * Draft monthly Economic Development Newsletter * Identify small business opportunities and programming * Respond to general email and phone inquiries about WF & ED programmingPurchases and Invoices: * Create, track and follow up on invoices for and from contractors * Order catering for all WF & ED events * Process Pcard payments and track expensesJob SummaryThe Harvard Ed Portal is a collaborative partnership between Harvard University, the City of Boston, the Harvard Allston Task Force, and the Allston-Brighton community. The Ed Portal is the Allston-Brighton community's front door to Harvard's educational resources (virtual and in person) in arts, wellness, and workforce and economic development. The Harvard Ed Portal's Workforce Development Program focuses on supporting unemployed and underemployed Allston Brighton and Cambridge community members in their career explorations and searches.The Harvard Ed Portal STEM Career and Green Jobs Pathways Program focuses on assisting individuals in Allston Brighton and Cambridge in entering STEM Careers.  Cambridge is already a focal point for life science companies and Allston Brighton area is an emerging center of life science development.