ED, National Facilities Services, NW

Kaiser Permanente Portland , OR 97228

Posted 3 months ago


The Executive Director, NFS NW provides program and project management, and technical support to the Northwest region for facilities design and construction, facilities management and maintenance, and real estate. The Executive Director has dual reporting to the NFS Vice President, Operations and the Regional Vice President for Health Plan Operations and Strategy. The Executive Director will draw upon the expertise and services of the NFS Business Lines and Centers of Excellence. This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures.

Essential Functions:

  • The Executive Director, NFS NW leads a multi-disciplinary team that leverages enterprise-wide tools, processes and standards to support the delivery of high-quality, affordable health care. The Executive Director will coordinate the delivery of real estate, facilities maintenance operations and support, and project design/construction management at the regional facilities as follows:

  • Capital Acquisition: Coordinate facility planning activities with regional and national planners.

  • Develop and execute a pipeline of Plant Maintenance and Repair projects to achieve an acceptable facility condition index.

  • Direct the capital project teams in the design and construction of projects in accordance with national objectives and policies.

  • Maintain full accountability for staying within approved construction schedules and budgets and ensure the delivery of cost-effective and functionally effective buildings that meet national quality standards.

  • Coordinate with local, state and national regulatory agencies.

  • Acts as primary decision maker for dispute resolution and risk management.

  • Facilities Operations: Manage the Facilities Condition Assessment program for NW Region

  • Direct the ongoing property management and maintenance of facilities to assure continued functionality of capital assets and usefulness of buildings, grounds and equipment.

  • Develop and oversee the implementation of a long-term maintenance plan and budget (both capital and operating) for engineering and maintenance service needs of buildings, equipment and grounds to assure preservation of physical assets, as well as continued safety, effectiveness and functionality.

  • Develop and oversee the implementation of a plan for managing all service contracts, property budgets, landlord relations and other management issues for leased properties.

  • Develop and oversee the 10-year planned maintenance program.

  • In partnership with other regional departments, ensure that the maintenance operations are integrated with other programs (business continuity/disaster preparedness, infection control, employee health and safety, etc.)

  • Develop and administer a sustainable resources program for the region that addresses reductions in greenhouse gas emissions, energy and water consumption and related expenses. Use an integrated lifecycle model to analyze, evaluate and select appropriate energy and water related investments.

  • Real Estate: Collaborate with the Real Estate Acquisition Business Line to identify properties for the development of facilities as specified in the capital plan and by operating requirements.

  • Ensure effective evaluation of site options, environmental assessments, interface with regulatory agencies, and disposal of property no longer required.

  • Management and Administration: Utilize enterprise-wide systems for project management, cost reporting and estimating; as well as maintenance management, facility condition assessment and utility bill processing.

  • Collaborate with NFS Learning and Development to maintain a highly qualified and competent staff.

  • Develop consistent program-wide measurement system for customer satisfaction and performance of facilities and real estate services.

  • Prepare for Joint Commission inspections to ensure there are no capital project related findings.

Basic Qualifications:


  • Minimum ten (10) years of progressively responsible management experience in the combined areas of facilities development, capital projects, operations management, strategic planning and related areas.

  • Minimum seven (7) years of experience leading multi-disciplinary teams.


  • Bachelor-s degree in architecture, engineering, construction management or a related field.

License, Certification, Registration

  • N/A.

Additional Requirements:

  • Experience and ability to lead through influence and collaboration.

  • Knowledge of architecture, construction and engineering principles, facility management, maintenance principles, real estate practices, contract management/accounting and information management systems

  • Knowledge of health care facilities related regulatory and accreditation agencies such as the Joint Commission, their requirements and application in both inpatient and outpatient facilities.

  • Demonstrated understanding of facilities impacts on staffing, infection control and brand image.

  • Direct reports are anticipated to be in the range of five to eight employees, with accountability for over 25 employees. The executive director is responsible to manage an annual capital budget of $100-200 million and an operation budget of $7-10 million.

  • Demonstrated ability to determine key issues, involve appropriate individuals, develop appropriate plans of action, and make consistently sound business and financial judgments.

  • Ability to assemble teams of risk takers and creative thinkers.

  • Highly developed analytical capabilities, change management and strategic planning skills.

  • Working knowledge of the services within the scope of National Facilities Services.

  • Proven ability in areas such as establishment of building design, construction, maintenance standards, and contracting.

  • Strong written oral and communication skills.

  • Excellent interpersonal skills.

Preferred Qualifications:

  • Health care capital program and/or facilities management experience is preferred.

  • Advanced degree preferred

Primary Location: Oregon,Portland,Kaiser Permanente Building 500 NE Multnomah St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon-Fri Working Hours Start: 8am Working Hours End: 4pm Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Director/Senior Director Job Category: Facilities Services Department: National Facilities Services Travel: No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Click here for additional requirements >

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ED, National Facilities Services, NW

Kaiser Permanente