Good people, working with good people, for our common good.
KeHE-a natural, organic, specialty and fresh food distributor is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!
The eCommerce Intern within the KeHE Solutions eCommerce group is responsible for creating, managing and growing online-based accounts. KeHE Solutions eCommerce is a sales & fulfillment group for national online retailers focused in the food & beverage industry, servicing top specialty, international, natural and gourmet brands. As with all positions at KeHE, we expect that all actions will be consistent with KeHE's Mission, Vision and Values
Strong focus on supporting day-to-day customer service and account maintenance functions
Emphasis on coordinating Amazon Fulfilled by Amazon (FBA) orders with customers and the warehouse for proper execution
Account maintenance duties including inventory/order uploads, pricing analysis, item updates, freight claims, etc.
Interact with customers and within the organization to resolve issues (i.e. work with operations to make sure orders ship in a timely manner, resolve inventory issues, work with carriers to resolve issues, collect payments, etc.)
Communicate time sensitive information to customers via phone, email and fax
Must be able to maneuver through a warehouse environment safely and with ability to lift larger packages sometimes weighing as much as 40-50 pounds while shipping orders or processing customer returns
Entrepreneurial mindset to identify eCommerce marketplace/drop-ship opportunities and develop business case to pursue
Be part of an on-call group willing to answer consumer inquiries and monitor inventory and systems during weekends and off hours (includes a cell phone allowance)
Minimum Requirements, Qualifications, Additional Skills, Aptitude
High School diploma or equivalent required
Current college student with a focus in a Business, Economics, Marketing or a similar Business-related field
Experience in online eCommerce sales and .com transactions especially Amazon FBA experience
Advanced skillset in MS Office required; specifically: Excel Vlookup skills, sorting/filtering large quantities of data with analytical mindset
Proposal and presentation skills preferred
Position will be located in Romeoville, IL
Kehe Food Distributors