Ecommerce Fulfillment Associate

Stage Stores, Inc. South Hill , VA 23970

Posted 5 months ago

REPORTS TO: Store Manager

OBJECTIVE:

To ensure customers receive their correct eCommerce orders in good condition and on schedule.

KEY RESPONSIBILITIES:

  • In a timely manner pull and pack merchandise from the sales floor to fulfill eCommerce Orders by using order reports downloaded from store computer

  • Operate computer system to complete the pull of orders and print shipping labels

  • Troubleshoot and problem solve when necessary

  • Ensure customer service when packing the orders (pack neatly, correctly, label information correctly and sign off on the completion, personally sign and include thank you cards with each order)

  • Maintain knowledge of the sales floor and departments

  • Maintain a clean and neat eCommerce work area

  • Ability to work independently and efficiently

  • Effective verbal and written communication skills (clear and concise)

  • Willingness to consult multiple resources to obtain answers

  • Multi-task efficiency

  • Strong organizational and time management skills

  • Retail experience is a plus

  • Ability to lift up to 30 pounds

  • Ability to work a flexible schedule

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Ecommerce Fulfillment Associate

Stage Stores, Inc.