E-Commerce Department Lead

Kroger Brookings , OR 97415

Posted 2 months ago

Company Name: Fred Meyer

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Assist the Store e-Commerce Manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.

  • Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.

  • Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.

  • Train all functions and duties of the Selector and Customer Attendant roles.

  • Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable.

  • Assist with scheduling to meet operational and associates' needs.

  • Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.

  • Print and distribute order labels, including orders for perishable departments.

  • Troubleshoot e-Commerce equipment and devices.

  • Maintain level of supplies needed to perform necessary duties.

  • Maintain organization and cleanliness of staging areas and equipment.

  • Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.

  • Perform required opening and closing procedures.

  • Learn and implement process improvements as directed by division or enterprise e-Commerce team.

  • Provide feedback on team members daily performance and annual performance reviews.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications &

Education Requirements:
  • Relief Assistant from food, apparel or home departments

  • Effective communication skills

  • Basic knowledge of computers

  • Basic knowledge of math (adding and subtracting)

  • Ability to work without supervision

  • Ability to read shelf tags

  • Proven supervisory experience

  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day

  • Must be able to stand for extended periods of time and/or walk constantly

  • Ability to stoop, kneel, or crouch several times per hour

Desired Previous Job Experience/Education:

  • Experience as a cashier

  • Experience in a production oriented environment

  • Experience in a warehouse environment

  • Experience stocking shelves

Education Level: None

Required Certifications/Licenses: None

Position Type: Full-Time

Shift(s): Day; Evening; Overnight

Regions: West

States: Oregon

Keywords:

Jobs at Fred Meyer: Based in Portland, Oregon with over 130 stores throughout Oregon, Washington, Idaho & Alaska, Fred Meyer offers one-stop shopping with store employment opportunities in apparel, home, food, pharmacy and home electronics as well as opportunities in our division office in merchandise and product development, store operations, customer communications, public affairs, food and pharmacy. We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals if you prefer to be closer to the mountains, ocean, or city.

Company Overview:
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OR || Brookings || 325 5Th St || 97415 || Fred Meyer || [[mfield2]] || Customer Service || Employee || Non-Exempt || Full-Time || None


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Asian Department Clerk

Hy-Vee

Posted 5 days ago

VIEW JOBS 5/29/2020 12:00:00 AM 2020-08-27T00:00 Job Title: Asian Department Clerk FLSA: Non-Exempt Department: Asian Revision Date: 05/2018 General Function: As an Asian Department Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Reporting Relations: Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Asian Department Manager; Assistant Asian Department Manager; Assistant Managers Direct Reports: None Primary Duties and Responsibilities: * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. * Makes an effort to learn customers' names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they're looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. * Takes customer orders at the Asian Department counter. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Reviews orders for the day. * Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. * Reviews the status and appearance of the food for freshness. * Ensures that an adequate food supply is ready and on hand and develops or follows a production list. * Anticipates product needs for the department on a daily basis. * Prepares, finishes, and replenishes product as necessary. * Pulls product from cooler/freezer to prepare for cooking. * Checks in product, puts product away, and review invoices * Runs the department register and receives payment, makes change, etc., where applicable. * Removes trash in a timely manner. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. Secondary Duties and Responsibilities: * Washes dishes as necessary. * Orders product and supplies as necessary. * Prices product for customers as necessary * Delivers orders as needed. * Assists in other areas of store as needed. * Performs other job-related duties and special projects as required. Education and Experience: High school or equivalent experience and six months or less of similar or related experience. Physical Requirements: * Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects. * Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision. * Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, finger dexterity, feeling, talking, hearing, and repetitive motions. Knowledge, Skills, Abilities and Worker Characteristics: * Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. * Ability to do simple addition and subtraction; copying figures, counting and recording. * Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing. Working Conditions: This position is continually exposed to flour, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure. Equipment Used to Perform Job: Oven, steamer, scale, big mixer, shrink wrap machine, Telexon re-ordering machine, register, walk in cooler, knives, serving cases, and C.A.R.S. system. Contacts: Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary. Hy-Vee Brookings SD

E-Commerce Department Lead

Kroger