E-Commerce Department Lead - 389

Kroger Fond Du Lac , WI 54935

Posted 6 months ago

Company Name: Roundy's

Position Type: Employee

FLSA Status: Non-exempt

Position Summary:

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness

  • Meet the demands of product flow and create schedules according to guidelines

  • Develop associates to meet the productivity standards and certify associates once they meet or exceed goals

  • Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines

  • Train associates on all functions and duties of the order selector and customer attendant roles

  • Lead team in the planning, implementation and execution of e-Commerce's initiatives

  • Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales

  • Assist in the analysis and response to the competitive landscape

  • Ensure orders are filled with products requested or comparable substitute in a timely and effective manner

  • Execute Best Practices to determine appropriate substitutions in the event of an out of stock

  • Follow processes for streamlining collection of orders, products, checkouts and delivery

  • Report inventory issues such as out of stock items to department heads in a timely manner

  • Troubleshoot equipment and devices for e-Commence department

  • Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs

  • Monitor and control expenses for the department

  • Ensure preventative maintenance is being performed on all equipment in the department

  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications/Education:

  • Effective communication skills

  • Strong organizational skills

  • Strong leadership skills

  • Basic knowledge of computers

Desired Previous Job Experience/Education:

  • High school diploma or equivalent

  • Experience with and knowledge of Point of Sale (POS)

  • Retail Experience

Education Level: Associates Desired

Required Certifications/Licenses: None

Position Type: Full-Time

Shift(s): [[mfield4]]

Regions: Midwest

States: Wisconsin

Keywords:

Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love.

Company Overview

Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: WI || Fond Du Lac || 760 W. Johnson Street || 54935 || Roundy's || None || Front End || Employee || Non-Exempt || Full-Time || None

Nearest Major Market: Appleton

Nearest Secondary Market: Oshkosh

Job Segment: Food Safety, Front End, Quality, Technology


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Bakery Department Manager 389

Kroger

Posted 2 weeks ago

VIEW JOBS 10/3/2019 12:00:00 AM 2020-01-01T00:00 Company Name: Roundy's Position Type: Employee FLSA Status: Non-exempt Position Summary: Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and monitor and control all established quality assurance standards. Direct, support and supervise all functions, duties and activities for the Bakery department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Essential Job Functions: * Promote trust and respect among associates while communicating company, department, and job specific information. * Collaborate with associates and promote teamwork to help achieve company/store goals. * Establish performance goals for department and empower associates to meet or exceed targets. * Develop adequate scheduling to manage customer volume throughout hours of operation. * Train and develop associates on performance of their job and participate in the performance appraisal process. * Adhere to all local, state and federal laws, and company guidelines. * Create an environment that enables customers to feel welcome, important and appreciated. Inform customers of bakery specials and recommend bakery items to them to ensure they get the products they want and need. * Gain and maintain knowledge of products sold within the department. * Prepare bakery items per customer requests using proper bakery equipment and offer product samples to help customers discover new items or products they inquire about. * Provide customers with fresh products the correct portion size to prevent shrink. * Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines. * Partner with store management to develop and implement a department business plan to achieve desired results. * Prepare and submit seasonal critiques for the sales and merchandising supervisor. * Stay current with present, future, seasonal and special ads and inform associates of the same. * Monitor and control expenses for the department. * Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. * Schedule routine price changes by updating shelf tags and promotional signs. * Plan, organize and supervise the inventory process. * Adhere to all food safety regulations and guidelines: prepare foods according to cooking instructions; ensure proper temperatures of food, cases and coolers are maintained and recorded. * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. * Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair. * Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications/Education: * Effective communication skills * Knowledge of basic math * Ability to handle stressful situations * Current food handlers permit once employed Desired Previous Job Experience/Education: * High school education or equivalent * Bakery experience * Retail experience Education Level: Associates Desired Required Certifications/Licenses: None Position Type: Full-Time Shift(s): [[mfield4]] Regions: Midwest States: Wisconsin Keywords: Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love. Company Overview Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: WI || Fond Du Lac || 760 W. Johnson Street || 54935 || Roundy's || None || Customer Service; Deli/Bakery || Employee || Non-Exempt || Full-Time || None Kroger Fond Du Lac WI

E-Commerce Department Lead - 389

Kroger