E-Commerce Clerk

Kroger Salt Lake City , UT 84101

Posted 2 weeks ago

Company Name: Smith's Food and Drug

Position Type: Employee

FLSA Status: N/A

Position Summary

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness

Adhere to local, state, and federal laws, food safety procedures, and company guidelines

Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones

Initiate and complete selection process for customers' on-line orders

Read and follow directions given in the note section

Ensure quality and freshness of all items chosen

Communicate with customers via a portable phone and respond to calls in a professional and timely manner

Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars

Process the orders through the point of sale (POS) system

Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stockScan and bag orders on the go while following all bagging standards

Communicate any substitutions or exceptions to customer's order at time of pick-upMaintain organization and cleanliness of staging areas and equipment

Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair

Perform required opening and closing procedures

Learn and adapt to new and improved processes

Assist in training new e-Commerce team members

Meet/exceed productivity standards

Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

Basic math skills (i.e., counting, addition, and subtraction)Ability to work without supervision

Excellent oral/written communication skills

Ability to read shelf tags

Desired Previous Experience/Education

Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Day; Evening

Regions: West

States: Utah


Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states.

Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.

Company Overview:
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.

At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: UT || Salt Lake City || 876 E 800 S || 84102 || Smith's Food and Drug || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None

Nearest Major Market: Salt Lake City

Job Segment: Clerical, Developer, Social Media, Food Safety, Administrative, Technology, Marketing, Quality, Part Time

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shipping Clerk

Emergency Essentials

Posted 2 days ago

VIEW JOBS 1/16/2021 12:00:00 AM 2021-04-16T00:00 Blue Chip Group is looking for a Shipping Clerk to help our rapidly growing business. The ideal candidate will oversee and keep records of all shipping and receiving. He/ she will be responsible for organizing, sorting, and transferring good from one location to another as well as monitor packages from the start to finish ensuring proper packing techniques and shipping practices. The shipping clerk will update inventory records and compile weekly or monthly reports for management. Here's what you'll do on an ordinary day of work: * Ensure all shipments receive the proper labeling and postal charges and are packaged to arrive safely. * Keep management and supervisors aware of product shortages in order to maintain accurate inventory. * Organize stock and merchandise with-in the warehouse by properly boxing and storing goods in their designated location. * Practice good customer service when interacting with other companies and clients and see to it all external parties receive a positive interaction. * Verify all outgoing shipments to be accurate by comparing the order and ensuring all information is accurate. * Accurately package, label, and weigh items to be shipped and ensure proper shipment method and shipping charges. * Prepare detailed and accurate invoices to accompany shipments and ensure all items are packaged and shipped to company standards. * Work with other shipping clerks to see that all invoices are handled promptly, and goods are shipped and stored properly. * Perform other duties as assigned. Minimum Qualifications You will need this to carry out this job: * Ability to lift up to 50lbs * Experience working in a fast-paced environment while maintaining attention to detail. * Ability to maintain a high level of physicality for prolonged periods and working primarily standing. * Experience with software such as Microsoft Excel and other company spreadsheet programs. * Interpersonal skills are essential, as working as a team is vital to maintaining an organized warehouse. * Experience using a forklift and professional forklift certification is strongly preferred. * Ability to problem solve quickly and prioritize daily tasks according to their importance. * Personal accountability and integrity are paramount, as a shipping clerk is tasked with an accurate accounting of all inventory. * Relevant customer service experience is a plus. * Other Skills/Abilities * High school diploma or equivalent * 1 year logistics, Food manufacturing or customer service experience * Forklift Certification * Familiar with Radio Frequency (RF) equipment is preferred Emergency Essentials Salt Lake City UT

E-Commerce Clerk