Ecomm Warehouse Area Department Manager - Inventory Control

Bed Bath & Beyond Lewisville , TX 75067

Posted 2 months ago

As Return's Area Department Manager, you will use your problem-solving skills in the continuous improvement of your department and our entire fulfillment operation. You will develop, monitor, and maintain executable strategies to improve product flow, productivity and quality. In this role, the Returns Area Department Manager develops and implements daily staff production plans with the Department Manager to enable the achievement of the area's daily production and operational requirements. To achieve the processing requirements of the area, the Area Department Manager is responsible for determining and communicating associate assignments, needs and ensuring the execution of these assignments in a safe, accurate and efficient manner. The Returns Area Department Manager is also responsible for associate training and development, department housekeeping, asset protection, and continuous process improvement.

The work schedule is 1st shift Wednesday through Saturday, and must be available to work extended hours and various shifts during our Peak period to include certain holidays.

ABOUT US (your responsibilities):

  • Responsible for the performance of your department, ensuring timely completion of workload in an efficient and safe manner

  • Lead by example and makes sure that proper coaching techniques and policies are being properly adhered to

  • Supervise, train, and develop associates through ongoing coaching, ensuring understanding of company objectives and reasonable expectations

  • Analyze workload and adjust staff accordingly to accomplish departmental goals. Forecast labor needs of your department by reviewing data that forecasts volumes

  • Ensure our daily Returns are processed within the companies SLA for overall customer satisfaction

  • Partner with other Managers to achieve overall shift and building goals

  • Maintain and enhance overall associate relations and job satisfaction

  • Ensure associate safety through education and training, promoting safety awareness and accountability, and addressing potential hazards

  • Review equipment and department workspace to ensure it is kept in proper working order, observing that all equipment is used properly and in good working order

  • Solve problems and make informed decisions that affect the associates, service and productivity of his or her department. Provide feedback to upper management on associates' concerns and work on resolutions

  • Set the agenda for daily huddles and weekly meetings, communicating goals, objectives and company directives

ABOUT YOU (required to be considered as a qualified applicant):

  • At least 2 years' experience in a managerial role with experience managing 25+ hourly employees

  • Experience with damage processing and returns to vendors (RTV), Central Invoice Process (CIP), distribution process auditing, inventory discrepancy research and reconciliation and RCCA Experience

  • Experience using computerized inventory systems or demonstrated understanding of WMS. Manhattan WMS, POS is a plus

  • Knowledgeable of a direct to consumer fulfillment operation

  • Bilingual English/Spanish a plus

  • Bachelor's Degree in Management, Logistics, Supply Chain or related field and /or equivalent work experience (5 years preferred).

  • Knowledge of process improvement processes such as Six Sigma and or LEAN (5S)

  • Knowledgeable of a direct to consumer fulfillment operation

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-844-MYHRSC1

Email: myHRSC@bedbath.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

An Equal Opportunity Employer

It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

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Ecomm Warehouse Area Department Manager - Inventory Control

Bed Bath & Beyond