If you value quality, respect, teamwork, & compassion in the workplace then we want to meet with you. Our core values are important to us, and we are currently looking for an ECG/Monitor Technician who shares the same standards.
REPORTS TO: Clinic Administrator, MA Team Leader, Summit Cardiology
Provide technician and administrative support for the Summit Cardiology Clinic. Greets and escorts patients to exam rooms. Obtain vital signs and current medication information from patients. Applies and teaches patients regarding external monitors (Holter, Event, CAM). Provides preliminary monitor reports and notifies physician and/or nurse of urgent/emergent findings. Performs electrocardiogram (ECG) testing on patients according to established standards and practices.
Demonstrate friendliness and courtesy, professional behavior, and a caring attitude to patients and coworkers. Support cooperation between departments and follow through to achieve Summit Cardiology's mission of providing patient-focused, state-of-the-art, comprehensive care. Be able to work efficiently and be a cooperative team member.
Provide direct patient care according to skills and jobs as described above.
Perform medical assistant functions as needed.
Performs patient preparation for Holter, Event, and CAM monitor scans. Ensures complete and accurate understanding by patient and patient representative (e.g. Interpreter) of testing procedures, through verbal explanation and demonstration. Ensures correct initialization and/or hookups of equipment.
Performs ECG management for Summit. Performs ECGs, ensuring correct lead placement, and screens results for technical quality and/or abnormalities; reports abnormalities or changes in patient's rhythms to the RN or physician. Provides support for Summit Staff in the use of ECG systems/software.
Prioritize and scan Holter results in a thorough, accurate and timely manner. Produce reports for physicians with synopsis of monitored period. Provide preliminary monitor reports to referring physicians. Notify physician and/or nurse immediately of any serious arrhythmias.
For Event Monitors, contact patient and obtain a baseline recording, document and notify providers of symptoms and provide instructions for proper use and care of monitor.
Document interactions, both in clinic and via telephone.
Schedule appointments and make follow-up calls to patients regarding Holter and Event Monitors. Troubleshoot problems with monitors (e.g. intact leads, batteries, timing, and recording). Coordinate with other departments.
Maintain logbook with demographic and billing information. Organize and document CEM patients in logbook.
Follow established protocols regarding termination of Holter/Event monitoring period and facilitate return of monitor to the clinic or monitoring company.
Maintain patient confidentiality.
Perform other work-related duties as required or requested
TYPICAL WORKING CONDITIONS
High School Diploma or GED equivalent
Graduated from an accredited Medical Assistant Program preferred
SPECIAL TRAINING / SKILLS
Good communication and documentation skills EMR (EPIC) knowledge preferred.
Knowledge of defibrillator equipment setup and use.
Device knowledge and continuing education. Knowledge of EKG examination, diagnostic and stress testing procedures.
Ability to establish effective working relationships and to communicate effectively.
Ability to sit up to two or more hours at a time. Must be able to stand for extended periods of time during patient care.
Ability to lift and/or move medical supplies and patients as necessary.