E&C Education And Messaging Manager

Pwc Little Rock , AR 72215

Posted 2 months ago

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You'll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC's regulatory, litigation, and reputational risk. Our Compliance team is responsible for oversight of all Compliance activities by our PwC professionals. As part of the team, you'll help promote and monitor compliance with applicable external and internal policies, laws and regulations and subsequently, manage PwC's regulatory, litigation and reputational risk.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:

6 year(s)

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success as a team leader in developing and implementing effective training and communication strategies for an Ethics and Compliance organization within a global professional services partnership business model, including the following skills:

  • Partnering strategically and working collaboratively with the business to proactively identify and address training and communication needs;

  • Designing training plans, developing training content and implementing and evaluating training programs;

  • Developing impactful and engaging communications to educate partners and employees on complex subject matter (e.g., laws, regulations, policies);

  • Leading a needs assessment/analysis for organizational related education and training, including collaborating with internal or external vendor resources to meet the objectives determined from the needs analysis;

  • Coordinating with offshore/affiliate teams to promote and enable consistency in strategy and messaging across multiple locations;

  • Understanding current business issues and trends and using that information to inform training and communication strategies;

  • Building and maintaining relationships across multiple functions (e.g., Ethics & Compliance, OFRO/Risk Management, Learning & Development, Communications and Change, external vendors, internal technology resources) to successfully implement projects;

  • Measuring and tracking results of training and communications, including both quantitative and qualitative analysis;

  • Leading and improving current education and messaging processes;

  • Managing multiple projects in parallel including planning, stakeholder engagement, risks/actions/issues/decisions tracking, reporting and escalation;

  • Leveraging new and emerging technology (e.g., data analytics tools, training platforms) to drive value for the business; and,

  • Having proven oral and written communication skills.

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E&C Education And Messaging Manager